Name: Hotel Gran Via
Address: Paseo Gran Via 38, Zaragoza, Spain
Rating: 8.3

Serhii

spainhotels · 31 Jul 2025 · UA

3.0/5

“Good location · Cons: The room was poorly cleaned.”

The best

Good location

To be improved

The room was poorly cleaned.

Feedback from a real guest

Robert

spainhotels · 27 Jul 2025 · RS

3.0/5

“The location is great, a lot of public transport options wherever you want to go. The breakfast is fine. We didn't have it included in the price, so you can try it once and if you don't like it, you don't have to pay more. They changed towels every day and provided toiletries regularly. It is cheaper with a reason. · Cons: The air conditioner is placed in front of the bed. Although it is aimed at the ceiling, when you lie down, the cold air hits your head directly. The direction of the air blowing cannot be changed. That's why I had to sleep with a hat on. It is impossible to sleep without the air conditioner on: during the day the temperature is 40 degrees, and at night, although it is slightly cooler, you cannot sleep with the window open due to the location of the hotel - cars and trams are constantly passing by. The control panel is on the wall next to the door, and there is no remote control. One night our air conditioner kept turning off, I had to get up five times to turn it on again because I couldn't sleep from the heat. In the morning, the reception told me that the air conditioners in the two neighboring rooms are connected - that is, if the person in the room next to me turns off the air conditioner, mine will turn off too. That was shocking to me and I asked for it to be fixed, to which they told me that they would block that connection. The second night went fine. The third night again the same problem! We had to call the reception again and complain that someone was turning off the air conditioning. Apparently they have solved it. Before the fourth night, we were at the reception again to tell them about the problem again, so that on the fourth night it would happen again that someone else controls the air conditioning in our room. This was very exhausting and very frustrating because I'm on vacation and I want to rest and not fight all night with my neighbor about the temperature. The room, like the hotel itself, is very old and could use some renovation. The walls look like they haven't been painted in years, and there's a lot of dust on the radiators. The toilet tank is not working properly. The hairdryer is old and weak, with cracked plastic, so I'm not sure how safe it is to use, especially for drying very long hair.”

The best

The location is great, a lot of public transport options wherever you want to go. The breakfast is fine. We didn't have it included in the price, so you can try it once and if you don't like it, you don't have to pay more. They changed towels every day and provided toiletries regularly. It is cheaper with a reason.

To be improved

The air conditioner is placed in front of the bed. Although it is aimed at the ceiling, when you lie down, the cold air hits your head directly. The direction of the air blowing cannot be changed. That's why I had to sleep with a hat on. It is impossible to sleep without the air conditioner on: during the day the temperature is 40 degrees, and at night, although it is slightly cooler, you cannot sleep with the window open due to the location of the hotel - cars and trams are constantly passing by. The control panel is on the wall next to the door, and there is no remote control. One night our air conditioner kept turning off, I had to get up five times to turn it on again because I couldn't sleep from the heat. In the morning, the reception told me that the air conditioners in the two neighboring rooms are connected - that is, if the person in the room next to me turns off the air conditioner, mine will turn off too. That was shocking to me and I asked for it to be fixed, to which they told me that they would block that connection. The second night went fine. The third night again the same problem! We had to call the reception again and complain that someone was turning off the air conditioning. Apparently they have solved it. Before the fourth night, we were at the reception again to tell them about the problem again, so that on the fourth night it would happen again that someone else controls the air conditioning in our room. This was very exhausting and very frustrating because I'm on vacation and I want to rest and not fight all night with my neighbor about the temperature. The room, like the hotel itself, is very old and could use some renovation. The walls look like they haven't been painted in years, and there's a lot of dust on the radiators. The toilet tank is not working properly. The hairdryer is old and weak, with cracked plastic, so I'm not sure how safe it is to use, especially for drying very long hair.

Feedback from a real guest

vicfalls

spainhotels · 26 Jul 2025 · GB

5.0/5

“Quaint, non generic rooms, beautify water fountain and breakfast room..right in historic area. 4 minutes walk to tram which takes you to the bus station . About a 30 minute walk to the train station.”

The best

Quaint, non generic rooms, beautify water fountain and breakfast room..right in historic area. 4 minutes walk to tram which takes you to the bus station . About a 30 minute walk to the train station.

Feedback from a real guest

Becker

spainhotels · 16 Jul 2025 · US

3.0/5

“A good hotel option in a central location”

The best

Centrally located! Walking distance from the tram that takes you around the city center.

Feedback from a real guest

Carole

spainhotels · 12 Jul 2025 · US

3.5/5

“I requested another room bec the smell of cigarettes was evident in the “non-smoking” room assigned to us”

The best

Location

To be improved

Smoking room assigned as non-smoking room still has the smell of cigarettes.

Feedback from a real guest

Jon

spainhotels · 08 Jul 2025 · GB

4.5/5

“Good”

The best

Clean room, and breakfast restaurant

To be improved

Outside appearance and fridge not working in room

Feedback from a real guest

Hotel Gran Via

Hotel Gran Via

Check out our rooms.

Habitación Doble

Habitación Doble

Habitación Individual

Habitación Doble con Cama Supletoria

Habitación Doble (1 Adulto)

Habitación #9395923

Habitación #9395924

Queen Studio

What our guests say

Services and facilities

Hotel Gran Via

Hotel Gran Via

Check out our rooms.

Habitación Doble

Habitación Doble

Habitación Individual

Habitación Doble con Cama Supletoria

Habitación Doble (1 Adulto)

Habitación #9395923

Habitación #9395924

Queen Studio

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What our guests say

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