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Verified reviews from real guests who have already stayed here.
The location was frequently praised, being close to the city center and easy to access.
Positive remarks about the staff's attentiveness and problem-solving abilities.
Overall good experiences reported with some noted limitations.
Value for price was often viewed favorably, especially for short stays.
This category was not mentioned, thus rated as standard quality.
Amenities were noted but with some complaints about heating and bathroom space.
“A great find for a modest price.”
This was a great find for the price. Located very close to the historical center of Vitoria-Gasteiz (which is gorgeous), it provided budget accomodation but with everything needed. The room was clean, modern and spacious. Check in and check out were automatic. The price included a discount for the nearby underground parking lot. But you don't actually need a car to enjoy this beautiful and walkable city. Overall I couldn't ask for more for the rate I paid. Highly recommended.
Everything was good.
“Archetypal hovel.”
I can confidently say, I enjoyed nothing about the property.
Check-in system is incredibly frustrating, it took 1hour, with no help from the owners. Room was ridiculously small and on the 3rd floor, with no lifts… I am 67 and found that difficult with all the motorcycle gear. Shower was ridiculously small. Mould breaking away at the bottom and door doesn’t fit a normal human being. Toilet flush button broken. Public areas were filthy and I would be surprised if they had been cleaned in the two weeks leading up to my visit. I have been offered a 10% discount for my next visit… I will not be availing myself of that offer.
“Good location, close to station.”
Good location, close to station.
“Good location. · Cons: I had to call and call to be able to get into the building. There was no one in the building, I had to call and the person was not that helpful, it felt they were doing me a favor. Plugs by the bed did not work. You could hear everything from the other rooms.”
Good location.
I had to call and call to be able to get into the building. There was no one in the building, I had to call and the person was not that helpful, it felt they were doing me a favor. Plugs by the bed did not work. You could hear everything from the other rooms.
“Positione central”
Positione central
“Small room with comfortable bed”
Comfortable bed, private bathroom
Not the cleanest
Hotel Hito · Vitoria-Gasteiz
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