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Verified reviews from real guests who have already stayed here.
Well-located for access to Madrid and nearby amenities.
Overall positive sentiment about staff being friendly and helpful.
Good amenities, though some aspects like the sofa bed and variety in breakfast could improve.
Guests had a generally positive experience with notable comfort and service.
Generally seen as good value given the location and service.
Rooms noted as comfortable, but some users mentioned they felt a bit outdated.
“Smooth check-in, nice breakfast,big parking and perfect for a short stay, good location · Cons: A bit outdated, the rooms need some renovation and some items are clearly very used and in need of replacement,the fan was very noisy”
Smooth check-in, nice breakfast,big parking and perfect for a short stay, good location
A bit outdated, the rooms need some renovation and some items are clearly very used and in need of replacement,the fan was very noisy
“It’s ok, it’s cleaned, good breakfast · Cons: It’s faraway for the centre of Madrid”
It’s ok, it’s cleaned, good breakfast
It’s faraway for the centre of Madrid
“Average Holiday Inn”
Included breakfast was decent, continental style.
I've seen many places with similar space dedicated to breakfast who had someone cooking eggs to order, so I guess that would be a nice addition. These places were at the same price point, so I suppose paying the extra employee is something those hotels did even if it cut into profits, and I guess Holiday Inn just isn't interested in that.
“Sufficient if you don't expect much.”
Staff were fantastic. So welcoming, efficient and friendly. Hotel was easy to access from the motorway and a supermarket and two fast food restaurants were very handy. Good access to outer areas of madrid.
Hotel was very scruffy. Rubbish was left in corridors for all 3 days we were there. It all needs an update. Damp patches, cracked sink, stains in bathroom. Literally located on an industrial estate. Local area very dirty, spotted many rats while attempting a walk. Didn't feel safe. Breakfasts were odd. Cereals, bread, fruit, yogurts pastries.... and chicken nuggets?
“Comfortable room, aircon noisy but essential · Cons: Breakfast was poor - all sugar and carbohydrates. It’s the 21st century! Coffee undrinkable, croissants dense and chewy.”
Comfortable room, aircon noisy but essential
Breakfast was poor - all sugar and carbohydrates. It’s the 21st century! Coffee undrinkable, croissants dense and chewy.
“Standard Holiday Inn - you know what you expect :)”
Standard Holiday Inn - you know what you expect :)
Hotel Holiday Inn Express Madrid-Rivas by IHG · Rivas-Vaciamadrid
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