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Verified reviews from real guests who have already stayed here.
Overall, guests had a very positive experience, with many expressing a desire to return.
Guests appreciated the tranquil setting and proximity to the beach.
Amenities like the poolside facilities and breakfast were highly praised.
Staff were excellent and extremely helpful across multiple reviews.
The hotel was kept in excellent condition but there were some cleanliness issues mentioned.
Breakfast was often described positively but there were complaints regarding the dinner meal package.
“The most perfect stay in this stunning gem of a hotel”
Its position is stunning, the food in 1929 is fabulous, the rooms and decor are beautiful. Staff are great .. and the entertainment at dinner time is just perfect.
We love everything about the hotel
“There was a power cut when we arrived but the staff were very informative and gave us two vouchers for free drinks. Beautiful hotel, stunning location, lovely and quiet, staff couldn't be any more helpful Boat ride was fabulous. · Cons: Our room said it had a side sea view with sun beds and a little terrace. The side view was a little misleading as we had to walk from the room and out onto another roof and then we had to look over the railings for the view and the sun beds were configured in a very weird way that was separate from our room and overlooked by the floor above and there were no sun shades so they were unusable as there was no shade in full sun and 32 degrees heat.”
There was a power cut when we arrived but the staff were very informative and gave us two vouchers for free drinks. Beautiful hotel, stunning location, lovely and quiet, staff couldn't be any more helpful Boat ride was fabulous.
Our room said it had a side sea view with sun beds and a little terrace. The side view was a little misleading as we had to walk from the room and out onto another roof and then we had to look over the railings for the view and the sun beds were configured in a very weird way that was separate from our room and overlooked by the floor above and there were no sun shades so they were unusable as there was no shade in full sun and 32 degrees heat.
“Quiet, relaxed and everything we had hoped for. It’s beautiful.”
Exceptional staff, location and facilities.
“Apart from the above, it is a lovely positioned hotel with delightful staff, especially those at check in & concierg”
The location is superb, fabulous sea views and in by far the most attractive part of Port de Pollensa on the pine walk area.
Pretty rules which was ridiculous. Sun bed area & not a large space at all, facing the sea was closed at 7pm, why? It is the most pleasant part of the day when not so hot to relax and enjoy the views. Also if you want a light snack, you don’t always want or pay for fine dining, La Teressa restaurant or go inside & eat at their other restaurant. You couldn’t get anything in the bar area outside after 6pm! Room service we were offered which was very limited on choices and expensive, how about chips or pizza or small salad on listing. Lastly, for the cost of the room, I was surprised just how small the room was. We had a double with full sea facing balcony but tiny wardrobes. Thankfully we were just 5 nights so not too many clothes but balcony nice. You would want a balcony as at least it gives you more space.
“A lovely hotel in a stunning location, it was better than we expected.”
Location is stunning, right on the water and walking distance to restaurants. Buffet breakfast was a highlight with so many options, including mimosas! The kids pool area is lovely and you can order drinks via a QR code. The wellness spa was really nice for a relaxing time. Apartment rooms were well stocked for preparing simple meals. The room was very modern and clean, and the hotel common areas are simply beautiful.
We were excited for our meal at the restaurant La Terrassa for dinner, however it was a bit lack lustre. Service was a bit lacking and they forgot our young daughters meal. The premium price for the dinner didn't match the experience.
“We will be back”
Breakfast first class selection and presentation.
Toilet Paper
Hotel Illa d'Or & Club Apts 4* Sup · Port de Pollensa
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