Name: Hotel Isla de La Garena
Address: Galileo Galilei, 18, Alcalá de Henares, Spain
Rating: 8

Pablo Henrique

spainhotels · 19 Jan 2026 · LU

2.0/5

“Good price, but noisy, dusty, and poor breakfast made the stay uncomfortable.”

The best

The location was great, especially because I chose the hotel in that specific location. The price was OK before the booking. They offer breakfast. The staff not often speaks English. They have ironing and cleaning service. The pool is nice. I did not try the SPA.

To be improved

The breakfast was not fresh. The following items were both visually and tasting like old: donuts, eggs, cheeses, and ham. The eggs in particular had a "plastic" taste to it, very weird. The staff seems to be under pressure and stressed all the time. With the exception of a lady at the bar, during the breakfast. The room ventilation was dirty and collected dust. The same applies to: under the bed, the lamps next to the tv, and the top shelf of the closet. I have allergies. I had to clean it myself. I didn't ask to change rooms nor someone to clean it due to past bad experiences, therefore, I just did it myself. The bed shakes a lot. It seems like it is loose. Whenever I had to move to better adjust my body on the bed, the entire bed would wiggle. Terrible pillows as well. I "didn't mind too much" because I was traveling for business and I'm a heavy sleeper. The bathroom had "water infiltration" marks on the ceiling and the towel hanger was damaged, almost falling off the wall. They gave me a room in front of the entrance. I can't describe how loud the room was with people coming in and out the hotel. During 2 days they had events in the hotel, therefore, there was loud people talking/screaming until around midnight. TL;DR; If you will be at the hotel late at night, you're a heavy sleeper, you will have meals outside the hotel, and you don't have dust allergies, this place would be good for you.

Feedback from a real guest

Craig

spainhotels · 31 Jul 2025 · GB

3.0/5

“Quiet, peaceful, perfect.”

The best

Quite, basic, very helpful clean and tidy

To be improved

Indoor pool was closed. But I’m being picky!

Feedback from a real guest

Lucy

spainhotels · 30 Jun 2025 · GB

3.0/5

“Pleasant”

Feedback from a real guest

Raed

spainhotels · 27 Jun 2025 · ES

3.0/5

“Very decent hotel that went beyond my expectations.”

The best

Due to its odd location (at the entrance of an industrial zone) I did not expect much. However, it turns out to be a decent hotel, good and spacious room, swimming pool, decent service.

To be improved

It would help making it more comfortable for a traveler if the inner room is equipped with a coffee/ tea machine, better options at the mini bar besides water (that is free). Also an interactive tv could make things more interesting.

Feedback from a real guest

Chris

spainhotels · 26 Jun 2025 · GB

4.0/5

“Very good”

Feedback from a real guest

Iñigo

spainhotels · 07 May 2025 · ES

5.0/5

“Good”

The best

Atncion al client

To be improved

La television

Feedback from a real guest

Hotel Isla de La Garena