• Hotel Kaia
  • Hotel Kaia
  • Hotel Kaia
  • Hotel Kaia
  • Hotel Kaia
Barrio el Puerto, 19, Ciérvana

Hotel Kaia

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Hotel Kaia

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Habitación Triple
20 m²
3

Habitación Triple

Habitación Doble
18 m²
2

Habitación Doble

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Hotel Kaia
· Ciérvana
Barrio el Puerto, 19 , 48508
Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

8.4/10 · 212 opinions
The best
Comfortable rooms
Great location near ferry
Clean and well-maintained
General summary
8.4
out of 10
Location 9.01

Repeatedly praised for its great proximity to the ferry port and beautiful surroundings.

Service 8.66

Overall, service was seen as adequate, with some positive mentions of staff being attentive despite some complaints regarding check-in.

Room Quality 8.46

Most reviews highlighted comfort in rooms, though some concerns about furniture and noise levels were mentioned.

Overall Experience 8.37

The overall sentiment was positive with guests expressing satisfaction with various aspects of their stay.

Food and Beverage 8.30

Breakfast possibilities near the hotel and coffee availability were positively noted, though specific dining options were limited.

Amenities 8.29

Amenities were generally valued, but some issues with parking and furniture were reported.

James
James
spainhotels · 16 Jan 2026 · GB
4.0/5
“Comfortable”
The best

Perfect a rew minutes drive to the ferry terminal. The hotel was clean and the room was lovely the bed was very comfortable.

To be improved

A bit of a problem checking in as we had no internet and the instructions had benn sent to us via WhatsApp,

Feedback from a real guest
angela
angela
spainhotels · 02 Jul 2025 · GB
4.5/5
“Clean, spacious and attractive · Cons: No staff no parking”
The best

Clean, spacious and attractive

To be improved

No staff no parking

Feedback from a real guest
alan
alan
spainhotels · 28 Jun 2025 · GB
5.0/5
“Excellent place to stay if you want to get the ferry the following day 👌👌👍”
The best

Excellent place to stay if you want to get the ferry the following day 👌👌👍

Feedback from a real guest
Dermot
Dermot
spainhotels · 14 Jun 2025 · GB
4.5/5
“Great stay and will visit again”
The best

Really quaint and Spanish and just what we wanted. Lovely little breakfast as well

To be improved

Nothing

Feedback from a real guest
Adam
Adam
spainhotels · 25 May 2025 · GB
4.0/5
“Very confortable, easy to get to ferry.”
The best

Disable room on ground floor very good.

To be improved

Car parking tricky locally the whole area is on a fairly steep incline

Feedback from a real guest
Gilly
Gilly
spainhotels · 11 May 2025 · GB
4.0/5
“Interesting place to stay”
The best

Really convenient for the Bilbao ferry port. We arrived on our bikes , left them at the hotel and got the bus and metro into Bilbao. Small restaurants nearby- don’t always seem to be open…. Coffee machine and cake available and also coffee in the bar downstairs.

Feedback from a real guest

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Hotel Kaia · Ciérvana

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