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Verified reviews from real guests who have already stayed here.
Location was frequently mentioned as excellent, contributing positively to the overall experience.
Most reviews praised the service staff, highlighting their helpfulness and friendly demeanor.
Despite several complaints, many guests had a pleasant stay mainly due to the service and location.
Several reviews pointed out the hotel was overpriced given the quality of the amenities and services.
Several reviews mentioned cleanliness but also noted issues like bad odors upon entering. Overall cleanliness seems to be below expectations.
Mixed reviews about food quality, with some enjoying the breakfast but others finding it lacking for the price.
“Disappointing”
“Very good”
“Prices not transparent & breakfast was a joke wouldn’t stay here again much better accommodation in the area”
Location
The hotel charged us €30 for two motorcycles parked in one car bay, also the breakfast was only a coffee & one piece of toast & jam nothing else was offered, the daytime receptionist was un helpful
“Superb”
“Very poor”
We placed 3 motorcycles in a car space inside the garage and they asked for €15 per motorcycle, the same as for a car. Is it a theft where have you ever seen a motorcycle pay the same as a car and only occupying one seat?! Due to this situation, we removed the 3 motorcycles that were occupying a car space, and placed them each in a car space. It's stupid, instead of making money in the spaces that were still vacant together with the motorbikes, they only managed to annoy us and they didn't make any more money because we occupied everything. The employee saw us parking our motorbikes to only occupy one space, he waited for us to arrive at reception to say that we would have to pay for each motorbike and that it would be €15 per motorbike and was unable to notify us. the rooms didn't even have doors, privacy doesn't exist. tiny double beds. This accommodation was very expensive for the terrible quality. Colocamos 3 motos en una plaza de coche dentro del garaje y nos pidieron 15€ por moto, lo mismo que por un coche. ¿Es un robo donde alguna vez has visto una moto pagar lo mismo que un auto y solo ocupar un asiento? Debido a esta situación, retiramos las 3 motos que ocupaban un espacio para auto, y las colocamos cada una en un espacio para auto. Es una estupidez, en lugar de ganar dinero en los espacios que quedaban libres junto con las motos, solo consiguieron molestarnos y no ganaron más dinero porque ocupamos todo. El empleado nos vio aparcar las motos para ocupar solo una plaza, nos esperó a llegar a recepción para decirnos que tendríamos que pagar por cada moto y que serían 15€ por moto y no pudo avisarnos. Las habitaciones ni siquiera tenían puertas, la privacidad no existe. pequeñas camas dobles. Este alojamiento era muy caro para la pésima calidad. Colocámos 3motos num lugar de carro dentro da garagem e pediram à mesma 15€ por moto, o mesmo que por um carro.
“Hotel with a great location”
Great location.
Small bed right next to the wall. I kept hitting against the wall during the night.
Hotel Lusitania, Centro Ciudad, Parking Privado · Merida
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