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Verified reviews from real guests who have already stayed here.
Location praised for being close to the beach and transport.
Service staff received positive feedback for friendliness and attentiveness.
Mixed experiences, with some guests satisfied but others disappointed.
Breakfast was acceptable but lacked variety; some positive notes about brunch.
Amenities were generally appreciated, though some had cleanliness issues.
Rooms mentioned as spacious but with significant maintenance issues.
“Overall great stay”
Myself and my daughter have just spent 5 wonderful days at this hotel. The room was really clean, nice balcony and mini fridge, with clean towels everyday. We also had our bedding changed once during the 5 nights we were there. The pool was great, lovely and quiet, which is just what we wanted. The lifeguard was really friendly and it was lovely to see him play with the kids. Francisco at the bar was really nice and friendly and always made us feel welcome. The only fault we had with our stay was one gentleman who worked at the hotel. He made both myself and my daughter feel uncomfortable. On day one I was told off at breakfast time for not picking up a bread roll with tongs, even though I saw plenty of other people doing the same thing. On day three, he told my daughter that she was dressed inappropriately and made her go and get changed. I didn’t get his name but he was around mid-thirties with a tattoo on his neck and tattoos all down his left arm. Apart from this we loved this hotel and would definitely return. Tips- the number 25 bus takes you to Palma for €2, the bus stop is just down from the hotel and comes every 4-7 minutes. The return bus back runs quite late too, if you wanted to spend longer in Palma.
“Good”
Good location and exceptional breakfast/brunch
Beds were old and not comfortable, also the corridors and other rooms were noisy
“Pleasant stay, great location and polite staff but the rooms are loud. Perhaps not the besthotel for family stays due to”
Really good location, polite staff and cleanliness
The insulation between rooms is non existent and we could hear every noise in the next room (drunken young boys!)
“Very nice and excellent breakfast. Very good service and well maintained.”
Good location, clean and very helpful staff
There was bad smell coming from outside the window
“Nice stay, but very noisy”
Food was really nice. Swimming pool area with bar super. Room size was good
Very noisy. Was very hard to sleep. Housekeeping maids was making noises from early morning. In the room can hear everything from anothers rooms
“Clean hotel, quiet and breakfast was amazing. Friendly staff. · Cons: Wish it served an evening meal as the food and service was brilliant”
Clean hotel, quiet and breakfast was amazing. Friendly staff.
Wish it served an evening meal as the food and service was brilliant
Hotel Luxor · Playa de Palma
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