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Verified reviews from real guests who have already stayed here.
Overall service was highlighted as friendly and professional.
Good proximity to the motorway and convenient for travels.
Buffet and dining options were generally praised, with some minor complaints.
Guests felt positive about their stay overall despite a few criticisms.
Value perceived as good, although some mention of high pricing for certain services.
Amenities such as the breakfast buffet and pet-friendly options were well received.
“Friendly staff would recommend to friends”
“Lovely place just on the noisy side if you need a goodxsleep”
Despite there being signs for silence, the room was very noisy, which kept disturbing the dog
“Easy parking and great food”
Easy parking, great food
3rd child's bed not made, no sheets available but staff eventually took from another room
“A good stop over”
We have visited this hotel a few times and find it a good stop over with our small dog.
Waiting to be shown our table at dinner took ages. The member of staff showing people to their table was rather brusque. We’ve never experienced such a long wait before and the restaurant was not that busy. Breakfast was very different with less staff yet it was much busier than dinner! The one member of staff was almost running and was really polite. She deserves a medal for the way she dealt with everyone and everything!
“Very friendly staff, cleanliness, comfortable beds as well as bunk beds. · Cons: No vegetables at breakfast. Unpleasant smell of soap in the bathroom”
Very friendly staff, cleanliness, comfortable beds as well as bunk beds.
No vegetables at breakfast. Unpleasant smell of soap in the bathroom
“Overnight travelling to southern Spain”
All the staff were very friendly and happy to help. The receptionist was very good and welcomed us in English, very helpful for us with poor Spanish. Close to motorways, making it a perfect overnight stop.
Nothing.
Hotel Luze El Villa · Castejón
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