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Verified reviews from real guests who have already stayed here.
Consistently praised for its prime location in multiple reviews.
General sentiment about service quality is moderate, with some complaints but also mentions of timely responses.
Overall experiences varied; positives about location often contrasted with significant negatives.
Limited amenities highlighted, such as lack of basic supplies and problems with breakfast availability.
Reviews mention issues like small size, lack of windows, and general decay.
Concerns raised about high cost in relation to quality received, specifically around cleanliness.
“Location · Cons: Room a little small”
Location
Room a little small
“affordable and lovely, charming city hotel near to everything!”
best location in Triana, very easy access for everything. clean and nice bathroom with hairdryer and shampoo etc. lovely girl in the reception at arrival :)
..very noisy outside from the restaurants and the wooden floor in the hotell makes every move from other guests, and employees, very loud:/ bring earplugs, and its all good;)
“Excepcional locqtion”
Excepcional locqtion
“Disappointing for colonial building that has such potential and a great location.”
The location is great and that is the only reason I stayed there.
When you walk into the room you notice splatted bugs on the walls that haven't been cleaned off for months and I know that because I stayed there before and decided to give it a second chance. I got exactly the same room and the bugs on the wall were still there few months later. Not even painted over. How expensive is few dabs of paint ?! There are grubby hand marks on the bedside tables and a mixture of fluff and dust on the top of all the skirting boards around the room. The window shutters have lost their latches over time so now they just bang in the wind during the night. The bathroom has a faint smell of drains constantly. The towels came with their own strange stains. It is a big shame because the building itself is beautiful. This time was the last time I will use this hotel unfortunately. It's far too expensive for what you get...
“No moral, only they the scam and snatch people's money. Left us on the street to find accommodation”
They booked us in wrong, part of the country. Would make no concession. Basically stole our money. Not sure what this hotel is doing under the Camino ninja site. They should be removed from Camino site.
There was nothing to like, they looked us in different part of the town had nothing to do with Camino and won't make any conssion. Will be filling fraud claim against hotel Madrid in canary island. I'll give them less than 0.
“I loved the slightly faded feel of this old place. The restaurant bar next door is fantastic and with a similar vibe. Friendly staff. Lovely to watch life going on in the plaza below. I noticed a couple of rooms have a balcony. Get one of them if you can. · Cons: No chair to sit on and read in my second floor room, although there are some comfortable sofas on the first floor by a big window onto the plaza”
I loved the slightly faded feel of this old place. The restaurant bar next door is fantastic and with a similar vibe. Friendly staff. Lovely to watch life going on in the plaza below. I noticed a couple of rooms have a balcony. Get one of them if you can.
No chair to sit on and read in my second floor room, although there are some comfortable sofas on the first floor by a big window onto the plaza
Hotel Madrid · Las Palmas
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