Hotel Medium Valencia

The hotel is a great location and rooms and pool were very good. Staff were very nice and helpful. The breakfast was ok but there isn’t an opportunity to buy drinks/coffee until 12pm and pool doesn’t open until 11. Not good if you want an early swim and a coffee but not breakfast. Gym good, could do with a bit more equipment. No ball games in the pool was a bit annoying with three boys! It’s a large pool so this was a little harsh.

Excellent Hotel. Rooms are exceptionally good. Everything you need to a high standard. Spotlessly clean. Mini bar, hairdryer, towels changed every day, kettle, tea coffee, shampoo, conditioner, balcony. Really made this a fab holiday. 10 min in cab to beach. Half hour stroll to old Town. 10 min walk to the sciences. Cabs cheap. The pool does have local children but only for about half an hour so it was absolutely fine. We had breakfast included that was exceptional too. This hotel truly made our stay in Valencia wonderful.

Paid to stay and enjoy the pool. The pool was packed with locals, not guests. Don’t say here for the pool! It was over run and differently not fun or refreshing. Should have stayed at a cheaper hotel and just walked in and used pool. The restaurant is just the pool bar extended into the foyer. Rooms are fine but nothing special.

Really lovely hotel to base yourselves to explore all parts of Valencia. We were 10 mins in a taxi to any of the key areas you would want to visit. We used Cabify app with such ease to book taxis, even the one to and from the airport. The hotel room was a little outdated and on the smaller side but it was cleaned to such a high standard everyday without fail. Was nice having a balcony to. Beautiful breakfast, a perfect start to each day. I agree with what others are saying about the lifts, they were small but didn’t have to wait to long for one as there were 2 ok operation. The pool was beautiful, cold when you first get in but if it’s a really hot day it’s refreshing and you quickly get used to it. Massive thanks to management for putting my son’s beloved cuddly toy to one side when we accidentally left it in the room. Their communication was second to none in arranging for a courier to get the toy back the UK. We will be back!

Stayed here while in Valencia. Everything for the most part was nice. It was nice to have a balcony to watch the fireworks. The air conditioning worked amazing! Beds were comfy. The pool was lovely. The only 2 drawbacks was that most of the equipment in the gym was broken. And the elevator were slow and small.

We had booked a family room for an event we were attending , we arrived at 5:45 pm on the 9th of may , when we went to check in we were told that the room was not ready and had to wait until nearly 7pm at night to get to our room , when we eventually got to the room the room service team were still cleaning the room ( we got offered free mini bar and car park for the inconvenience ) we went for some food downstairs at the bar which was of good quality , we had some drinks and decided to call it a night as we had a busy next day ahead of us , when we got to our room and settled for the night we where awoken by a domestic disturbance next door that was that loud it frightened my 12 year old son so badly he wanted to leave the hotel , we contacted the reception to make them aware of the situation and they told us they would deal with it - the disturbance went on for around another 90 minutes or so , it got that bad I had to go to the reception in person , when I arrived at the reception the lady whom I spoke with was very abrupt in the way she spoke with me in relation to the disturbance so In order try and diffuse any further confrontation I returned to my room , the next morning when we got downstairs to check out the lady on reception had tried to charge us for the use of the mini bar and subsequent car parking charges , I quickly made her aware of the fact that we had been told that these charges were to be waived in retrospect of the check in scenario , I then asked to speak to the manager about the disturbance the night before to which she replied that the manager wasn’t there and would not be there for some time so we went and had breakfast , when we returned from breakfast and again asked to speak with the manager the lady replied you can have free breakfast for the inconvenience and the manager would not be available and they could not accept any responsibility for the disturbance as the people in the next room where attending the same event as us “which I refuted in its eniirety" it was then that the receptionist became somewhat abrupt and ignorant , so rather than argue we left the hotel after paying nearly £300 for 6 hours sleep , I would not recommend this hotel . Kevin Mallon 9/may/25