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Verified reviews from real guests who have already stayed here.
Repeatedly praised for its excellent location and beautiful views.
Positive feedback on staff friendliness and quick service.
Overall fair value, although some amenities were lacking.
A generally positive stay despite some drawbacks.
Mixed feelings about room quality; some found it too soft or outdated.
Good breakfast variety mentioned, but poor coffee quality highlighted.
“Noise!!!”
Facilities, rooms and food all fine. Location, location location was a big no no! Its on a dual carriage way, just before the dual carriage way its 3 lanes so a motorway? Yes its on the very front but eeeks the noise of the road is so bad it stops you EVER wanting to sit on the balcony. The staff were lovely and moved us 2 floors further up to room which was a little further back but still had a full sea view. This now was near the steps at the side of the building, so whilst we were further back from the traffic noise we now had steps noise. Teens and drunks hanging around very late at night and lots of shouting. Yes all out of the control of the hotel but I wish had done better research. The staff and breakfasts were lovely.
“Brilliant memories made”
From the moment we walked into our room we were completely wowed. It honestly felt like stepping into a penthouse suite — spacious, beautifully designed, and with every detail perfectly thought out. The decor was elegant yet cozy, and the view was breathtaking. We felt genuinely special during our stay, like the hotel had gone above and beyond just for us. Staff were brilliant too - really friendly. We have left feeling overjoyed and already can’t wait to come back. Highly, highly recommend!
“Would have been wonderful if the hotel cared about there guests”
My partner booked this hotel for me my mum and himself. The night porter was unhelpful when we arrived , as mum is 97 and put mum on the 4th floor and we were on floor 2 he couldn’t help. In the morning the receptionist sorted the problem .we had a lovely time after that the staff in the breakfast room and bar were so good so helpful and so hard working. The day before we were due to leave mum tripped on a silly platform/ step on the top floor pool area . She was hospitalised with a broken arm , 15stitches in her head, and a skin tear on her leg. The other guests were the ones who helped her. We had to stay another night as we couldn’t fly home on the day we were ment to, the hotel charged full price for the room which I thought a bit bad., but nobody from the hotel even asked how mum was, and I might add i am still having nurses coming to this day to change dressings, i am shocked nobody there cared to even asked how mum how she is especially as the step she tripped on was hard to see at the time as chairs obstructed the view .
“Good stay!”
The location is about a 10-15 minute walk out of the main town, but I rather enjoyed the walk to and from. It’s located right near a bus stop that takes you to the centre and or change for the airport, the hotel has good amenities and the room is clean.
“Great location not 4 star hotel but does have great staff just noisy outside till late”
The hotel was well located with easy walks to the cathedral and lovely restaurants especially in Carrer de Fàbrica. Beautiful views over the harbour. Great breakfast, lovely staff. The pool area has approx 12 sun beds so not easy to get one and the pool is more a dip pool. The downside to our stay was the apartment next door had parties on the huge balcony every night. So not great sleep. I would recommend to not book a sea view book away from harbour because it’s noisy and you can see the view from the pool or front of hotel. Definitely not a 4 star hotel
“Loved the location, 20/30 minute walk into the old town.”
Location is lovely near the marina, nice pool, gorgeous view
Maintenance & decor in rooms could benefit from a refresh; hotel is really popular with large groups particularly stag do’s who can be quite noisy and disruptive
Hotel Mirador · Palma de Mallorca
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