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Verified reviews from real guests who have already stayed here.
The staff were described as exceptionally helpful and professional, contributing positively to the stay.
Despite some issues, guests generally had a positive stay and would recommend the hotel.
The hotel is located conveniently with good parking options.
Overall, guests felt they received good value considering the price and charm of the hotel.
Breakfast was mentioned positively as good, although not very elaborate.
Basic amenities were provided, though some were outdated or insufficient.
“The staff were exceptionally professional and couldn’t have been more helpful.”
Full of character and charm. Easy access and great parking.
Nothing
“Exceptional”
“Very good”
“I would recommend this hotel.”
Staff were very pleasant. And room was very nice. The town was very friendly. Good parking for my motorcycle.
A little late getting my room ready for checking in Hard to find the car park Although this was not the hotels fault. Local authority had been playing with traffic regulations and Garmin as usual was rubbish😜
“A nice, old style hotel, with big airy rooms, in a convenient location.”
Good buffet breakfast included. My bike was safely stored in a small room on the ground floor.
“Comfortable accommodation but the rooms could use a little TLC/refurbishment”
The hotel is in a beautiful old building in a convenient location not far from Durango's Old Town. Check-in and check-out were smooth and the room was comfortable. I was grateful when the housekeeping staff made my bed up without the duvet (it was too hot for a heavy cover) after noting that I wasn't using it.
The decor/finish was tired-looking: for example, the carpets and rugs were faded and worn (a small rug had been used to cover a particularly bad bit of carpet!), and the paint was flaking on the window-frame in the bathroom. The linen also looked old (there was lots of bobbling on the blanket on the bed). To be honest, the room looked nicer in the photos, but all in all, I had a comfortable stay.
Hotel Olajauregi · Durango
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