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Verified reviews from real guests who have already stayed here.
Location consistently praised across multiple reviews for being excellent and convenient.
Overall service indicated as very polite and attentive, particularly in room service and reception.
Rooms are described as spacious, comfortable, and well-maintained.
Overall experience rated positively across reviews with minor complaints.
The hotel is reported as very clean with spacious and well-maintained rooms.
Breakfast praised for variety and quality, but some details were considered minor.
“3rd stay at this hotel before getting ferry back to England. Very nice comfortable hotel in a lovely”
Beautiful & very comfortable room. Lovely choice of food for breakfast, car parking spaces & helpful staff.
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“We have stayed here on numerous occasions and it never disappoints. Close to El Sardinero beach and close to centre if you use the tunnel.”
We have stayed here on numerous occasions and it never disappoints. Close to El Sardinero beach and close to centre if you use the tunnel.
“Clean and conveniently located although being a bit pricey in my eyes”
Location was good and close to the beach. On site parking was a plus
Air conditioning did not work during the night and shame nobody told us. Instead of battling with the console and having air being moved around we could have put it off and simply opened the window during the night
“Would definitely stay again but eat out in the evening. Breakfast was great as was everything else”
Spacious and clean and close to beach and amenities
Food was wholesome (dinner) but lacked flavour
“Amazing hotel: excellent location, condition and staff”
Space of the room, location and everything was clean and in good condition
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“Mixed Experience”
Food was good for half board, especially dinner. Breakfast was repetitive and not much to chose from. Position was very good close to the beach (800 m). Friendly staff tried to help.
Persistent bad odor from the sewers system. We didn't hear any extraction ventilation so the stench continuously built up event with the windows open. We changed the room but the new room had the same issue - no ventilation in the bathroom and the odor was bad. Also garage parking was paid separately 16 EUR/night. Available free spots outside in front of the hotel were very narrow and crowded.
Hotel Palacio del Mar · Santander
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