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Verified reviews from real guests who have already stayed here.
The location is consistently praised, with easy access to the beach and nearby amenities.
Most reviews praise the staff's friendliness and helpfulness, with several mentions of excellent service.
Amenities were satisfactory, with multiple services being appreciated, although some guests had mixed feelings.
Overall positive experience mentioned, with guests indicating willingness to return despite some issues.
Guests enjoyed their rooms, highlighting cleanliness and comfort, though some rooms may not meet all expectations.
General sentiment reflects a good balance of cost versus the experience offered, especially for all-inclusive options.
“Typical All inclusive”
Nice clean hotel,food could be better(a bit samey)Events crew are hilarious, Hill outside is super STEEP ! Overall had a good time !
“Amazing staff”
This was the 3rd time we have been to this hotel - a small AI right next to the beach which is reached by a subway under the road. The staff are second to none especially in the restaurant and the manager who were always approachable kind and friendly - we got a complimentary bottle of Cava when they found out it was one of our parties birthday's. The room was clean- there was even a bath as well as a shower. The food is good and always a variety to choose from. Just about to book again for 2026.
“Will return!”
We have just had a great week in this lovely hotel.the staff are,without exception,some of the best I’ve ever encountered.they really can’t do enough for you. The food is very good for all inclusive and the price we paid.we did eat out occasionally so it wasn’t too repetitive for us.Drinks pretty good bar staff lovely .we had a problem with a drain smell in our bathroom but it did not spoil our holiday. It was the last week of the season and our last day was the closing day.we were very well looked after and were allowed to stay beyond the normal 12noon cut off time.we had the use of a courtesy room which was a real help as we weren’t leaving til 5pm for the airport.the man in reception was absolutely the best.our room was 408 and the view was just amazing,watched the sunrise every day. Entertainment staff were fun and friendly from morning til night. I really haven’t a bad thing to say about this little hotel and will return as soon as I can .
“Awful restaurant”
The hotel is ok and in a nice position but the restaurant is awful staff are lazy and food not replenished quickly enough. I had to go and find staff to lay the table only to fine they were just chatting. Good was burnt to a crisp and no one was interested id you complained
“Lovely hotel”
Stayed here in July it was lovely very clean food very nice entertainment staff was brilliant.it was that good coming back again next year. Does any one know how I can contact them I would like the same room again
“Wonderful stay”
Visited this hotel to celebrate a landmark birthday with my family and could not have made a better choice. The hotel is near to the marina and many bars and restaurants.The beach is a five minute walk, just perfect. We had a refurbished room and they have a great shower and bathroom. Comfy beds and immaculately clean as is the whole hotel. Food is very good for AI, always hot and loads of different options. Always found dishes we really enjoyed especially the paella and fish. Drinks ok, I would have preferred the choice to upgrade or pay extra and enjoy a better standard of wine. Did I mention the fabulous views from the terrace, stunning All the staff are so pleasant and helpful. The manager has done a fabulous job choosing a training such a good team. Often saw him walking around and chatting to guests and nice to have a conversation with him. We leave today as the hotel is closing for the season. You wouldn’t even know the great service continues. This hotel maybe three star but I’m sure it will be a four very soon and much deserved!!
Hotel Palia La Roca · Benalmádena
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