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Verified reviews from real guests who have already stayed here.
The staff received consistent praise for being friendly, helpful, and professional, enhancing the overall experience.
Guests appreciated the great location of the hotel, close to the beach and central attractions.
Overall, guests were satisfied with their stay, appreciating the price-quality ratio despite some drawbacks.
Guests felt that the hotel offered good value given the pricing and quality of service.
The food quality was generally praised, although some wished for more variety and improved meal times.
Some complaints were noted about the cleanliness of the rooms, including an unpleasant smell and pixelated TV channels.
“Breakfast and dinner very diversify. · Cons: It smell from bathroom”
Breakfast and dinner very diversify.
It smell from bathroom
“Wonderful”
The staff, they were very gentle ,polite,friendly and helpful. The team who were taking care of children they are absolutely wonderful , especially the lady Andrea. And the lady who is working in swimming pool as lifeguard are very helpful and friendly. We never feel we are in hotel . We feel as we are in some here with a lot of people who were taking care of our vacation making us happy.
In Hotel is missing gym. WiFi is poor. Shower is very baldly design. Breakfast was similar in 5 days .
“Good for one night stay while travelling, i would not stay there a week.”
Food options were plentiful, the quality was okay, and actually good for the price we paid.
The shower was full of calcium buildup and not really clean, the toilet paper did not have a holder, it was just placed on the table in front of the toilet.
“If I was on a small budget maybe, but very disappointing for what Papi proposes to be”
Close to the shops and beach was a plus. Nice enough pool area if you are up at dawn for sunbeds.
Don’t expect a sea view even though it lists it for all rooms !- see pic Staff very rude in restaurant - saw 2 altercations and had 1 myself as they wouldn’t let me bring my travel bag into the restaurant after I checked out for breakfast. Then couldn’t take a coffee into the adjacent lounge area! No fridge unless you pay £25 a week! No hairdryer, not even an asthmatic one unless you ask at reception. Mini disco was a teenager playing 80s rock through one speaker off his phone. Kids club.. a room to colour in but nobody actually running it. The kids water play area only runs an hour or so. Pool unheated (same as most) so be aware. Paper thin walls and windows so you can hear the massive air con unit running all night. Good luck if you have noisy neighbours with those walls.. see pic
“Amazing stay”
The staff, especially Gonzalo from the bar. The room was comfy, food was ok!
A bit noisy at night! No hairdryer, no TV remote controller
“Great price, deliciuos breakfast and dinner, not friendly staff, not very clean. Good for short stay,but not with childr”
Great pool, good breakfast and dinner
Noisy neighbourhood, noisy street behind. No wc brush ir room 🤯🤯 Bad sound isolation, not clean, i saw many dust (not over bed,but everywhere)
Hotel Papi · Malgrat de Mar
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