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Verified reviews from real guests who have already stayed here.
The location is praised for being near the beach, though some facilities were closed during the visit.
The food quality was rated as very good, particularly at the on-site restaurant.
Staff was described as very friendly and helpful, although there were complaints about noise and issues during check-in.
Some amenities were available, but there were complaints regarding malfunctioning items.
Mixed experiences with some positive aspects, though the overall sentiment leaned towards disappointment.
Several reviews suggest that the prices are high for the quality offered.
“Good ocean views”
Room was comfortable & clean
No option for early check, even though the hotel was empty. The restaurant is not open for guests during the week only Friday to Sunday. The only place to eat was walking distance to Bahia Las Sinas which was excellent.
“Superb”
Food, staff, cleanliness and price-to - quality ratio.
“Very disappointed! Not a place to stay on off season!”
Good location, however when it is the end of the season, there is nothing around, except natural the beauty of the surroundings.
The check in was interesting... There was nobody to check us in. No one at the front desk!! The maid that happen to be cleaning, was the one that checked us in. A restaurant on the premises was advertised. However, since it was the end of the tourist season, this was closed. As well, our room was to have a balcony and a garden view. None of this was true! The view we had was on a adjacent vacant lot and we had no balcony! Furthermore, the hotel had no heat on! Thanks to the maid, we were given a little space heater. Although, 24 hour security is advertised, the main door to the premises was always open. We stayed there for two night and the staff never showed up...not even the maid, thus no housekeeping services.
“Location · Cons: Breakfast expensive”
Location
Breakfast expensive
“Clean, nice view, quiet · Cons: Bare minimum of a hotel room. Eg. had no glasses for water, no facilities nearby for water.”
Clean, nice view, quiet
Bare minimum of a hotel room. Eg. had no glasses for water, no facilities nearby for water.
“Short stay, good location.”
Location, friendly staff, cleanliness.
The hotel doesn’t have ventilators, toiletry available in sachets shampoo and gel, the toilet is old, the shower is very small and pressure weak, was a challenge had a shower.
Hotel Playa Las Sinas · Villanueva de Arosa
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