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Verified reviews from real guests who have already stayed here.
Friendly staff at the hotel, all employees were nice, friendly and attentive.
Perfect location next to the beach in a lovely bay.
Overall, despite the friendly staff and great location, cleanliness and quality issues affected the experience.
The swimming pool is decent but quite small, and breakfast quality was poor.
The hotel felt very old and was not what we expected from the pictures online.
The hotel was overpriced for what it offers compared to the quality.
“Best location in Mallorca. Secluded and private.”
The best place I’ve stayed in Europe. This is truly a hidden gem. I love it’s the only in the Nature Reserve. I did not want to leave.
I loved everything about it.
“Warm friendly staff at a hotel super close to beach with pool!”
The staff were very accommodating and friendly. They seem to remember everyone at all hours of the day in and out of the hotel. You just can't beat the location with the pool and beach right there, no using the car! Hotel felt boutique and small and not the common over crowded holiday hotel craze all over island. We enjoy the breakfast and ate all our meals onsite.
Showers were a little small and cramped. But I am American, so.....
“Everything was very good-location, distance from a beach, food but I must point out amazing, friendly a super helpful staff. Really, thank you.”
Everything was very good-location, distance from a beach, food but I must point out amazing, friendly a super helpful staff. Really, thank you.
“Recommended for a short R&R break by the beach”
Excellent location by the beautiful Cala Mondragó beach, modern spacious rooms, and nice pool area. Friendly staff. Bus stop outside the hotel made it easy to get to nearby towns without a car. Very peaceful setting in a national park.
You have to pay extra for pool / beach towels, and the “half board” option wasn’t well explained to us - confusion from staff over whether we could choose between lunch or dinner, and what was included or not included from the menu. Minor point, but the shampoo/shower gel pump bottle in our bathroom was broken so we had no soap, and this was not fixed even though we asked at reception, so we had to go and buy some soap the next day. Otherwise the stay was very pleasant.
“Very close to the beach, nice room and free parking · Cons: The cleaning could be better”
Very close to the beach, nice room and free parking
The cleaning could be better
“Excellent location, friendly staff, and big breakfast buffet · Cons: The pool closing hours at 6pm was a bit early”
Excellent location, friendly staff, and big breakfast buffet
The pool closing hours at 6pm was a bit early
Hotel Playa Mondrago · Portopetro
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