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Verified reviews from real guests who have already stayed here.
The staff was described as very friendly and helpful.
The hotel is conveniently located near all facilities.
The quality of food and breakfast options received positive feedback.
Amenities like the cafe and bar were positively mentioned.
Most reviews reflected a positive overall experience despite minor issues.
Rooms were generally comfortable, with a mention of a well-equipped bathroom.
“Great hotel and restaurant, highly recommend”
We booked the family room for 3 nights for myself, my wife and my 3 kids (9yo, 6yo and 1.5yo) and we absolutely loved it! Room was very clean, spacious and quiet and it had a bath and a shower! Plus there is an outdoor swimming pool that we all enjoyed. I recommend booking the car park - which offers free EV chargers - during your reservation as it’s cheaper online. We had our final lunch at the restaurant which was amazing, service, food and drinks, very affordable as well! Only downside of the hotel was location, not so many things to do around and a bit far from the metro (about 20min walk). Overall great experience, highly recommend!
“Very clean and helpful staff nice pool. It's in a shopping industrial area not much to do but metro 10 mins away and 15 mins ride to old town.”
Very clean and helpful staff nice pool. It's in a shopping industrial area not much to do but metro 10 mins away and 15 mins ride to old town.
“Not worth it if you want to visit Bilbao”
Dinner staff and menu
- Breakfast is the most awful. Detergent smell in orange juice… Spider in grapes, No good coffee and staff nor really friendly. All in all not a good experience. - Gym is at 1,5 km distance🤣 (you just get there in you are already done+ 10 Euros per day access) Swimming pool is a big bathtube - Charging station for EVs 2 out of 4 working at a very low Ampers. - Location very far from Bilbao…
“Everything, staff, location, pool! Perfect pit stop before our ferry home · Cons: Pool, the rooms”
Everything, staff, location, pool! Perfect pit stop before our ferry home
Pool, the rooms
“Just about does the job for an overnight.”
The pool was nice. The girl at reception was very pleasant and efficient.
Everything was average, just did enough to be average. The breakfast wasn't great.
“A lovely comfy hotel...”
The staff were very helpful and very friendly..the pool area was lovely with comfy area for dining outdoors...and the lifeguard Julie was very friendly and helpful. Overall it is a lovely hotel.
No dislikes...
Hotel Puerta de Bilbao · Barakaldo
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