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Verified reviews from real guests who have already stayed here.
Excellent location, praised for convenience and accessibility.
Service quality was mostly adequate, but issues noted at reception.
Rooms were spacious and comfortable, generally well-received.
Generally clean and well-maintained, but some guests noted areas for improvement.
Overall experience was favorable despite some issues, guests expressed willingness to return.
Value met expectations for most guests, though some noted concerns with dining options.
“Great stay with spectacular surroundings.”
Location and surrounding views.
Some more snacks in the bar.
“Location and views · Cons: Cold design, no charming.”
Location and views
Cold design, no charming.
“Location”
Location
“The facilities are amazing. The fact that pets are accepted upon request was one of the main reasons we chose this place for our family vacation. Additionally, all the employees were very kind and eager to help us.”
The facilities are amazing. The fact that pets are accepted upon request was one of the main reasons we chose this place for our family vacation. Additionally, all the employees were very kind and eager to help us.
“perfect rural experience”
location, calm, staff, facilities..
we were in the low floor and could hear the door slamming when people would enter/go out
“Run away, don't look back”
I don't know what to say. Pretty terrible. Lights not working, they had to do fix. Freezer not working, they never fixed. They don't speak the languages they say on booking.com they speak. One of the two soap dispensers not working either. Terrible breakfast.
I'm speachlesss. Awful experience. The lights didn't worked and reception had to intervine. The freezer didn't work and they never got around to fixing it. Despite claiming to speak multiple languages on booking.com, they actually don't. One of the two soap dispensers was also out of order. The breakfast was dreadful. Etcetera.
Hotel & Resort Vilar Rural d'Arnes by Serhs Hotels · Arnés
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