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Verified reviews from real guests who have already stayed here.
Most reviews praise staff as friendly and attentive.
Consistently mentioned as a strong point in reviews.
Generally decent but could have more variety.
Some positives overshadowed by significant negatives.
Mixed reviews about the condition of amenities.
Reported issues with room quality and cleanliness.
“agradable”
bonitas vistas
“Wonderful place to stay.”
Wonderful location. Staff very friendly and helpful. The view from the bar terrace was lovely.
“This hotel albeit in a very good location does need updating and a change of staff attitude”
View and location was good. Room size and cleanliness was very acceptable. The hotel is central to the places we wanted to visit.
We booked as independent guests but as soon as a coach tour group arrived the attitude of some of the staff changed and they completely ignored us. There was no information available with regards to time of breakfast, lunch and dinner. There was no smoke alarm system in the room. The shower head had no wall fixing and was just left in the bath. Although there is a cafeteria it was not open during the day so unable to get a drink (hot or cold) outside of mealtimes. There was a note to say rooms were not automatically cleaned every day; that is fine but you would expect beds to be made up. The restaurant menu although showed 6 or so choices only 2 were ever available, always the same choice for both lunch and dinner and every day and was very expensive for the small portion.. The tour group took precedence over independent guests as we were made to feel unwelcome by some of the staff. The hotel has no bedrooms on the ground floor only on the lower ground floor and upper floor which made for difficult access to rooms as there is no lift or easy access slope alongside the stairs.
“The setting · Cons: Rather not say”
The setting
Rather not say
“Én general todo,totalmente recomendable”
Én general todo,totalmente recomendable
“Lovely location · Cons: Pool was closed when we were there”
Lovely location
Pool was closed when we were there
Hotel Restaurante Felipe II · Ayna
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