Hotel RH Princesa

Love the hotel, everything about it. Unfortunately the bar is very poor, ignore customers, preferential service to certain guests. The bar let's the whole hotel down

This was our 7th stay at the Princesa and as usual it was excellent. My only complaint is the smoking situation, they really need to make it clear where the smoking area is as people were smoking at tables that had no smoking signs on and when challenged, said they could smoke anywhere they wanted. The staff are fantastic especially Diego, Jorge and Marina behind the bar. The restaurant has had a little makeover since we were there last year with new tables and chairs which are much better, we think the Princesa is the best hotel in Benidorm and we are back there again in the summer.

I recently stayed at Hotel Princesa with my family in February and wanted to share an honest review of our experience. Firstly, the hotel staff were very friendly and welcoming. There was one gentleman on reception in particular who was exceptionally helpful and professional — unfortunately, I didn’t catch his name, but he really stood out and made a positive impression on us. The rooms were immaculately clean every single day. Housekeeping did a fantastic job, and we couldn’t fault the cleanliness throughout our stay. Our biggest disappointment, however, was the indoor swimming pool situation. We specifically booked this hotel because it was advertised as a “family hotel” and it had an indoor pool — which was very important to us travelling with young children in February. Unfortunately, we were told it cost €8 per person, per day to use the pool. For our family of four, that meant €32 per day, and children weren’t even allowed to use it until 4pm — by which time they were already tired. Essentially, we were paying €32 for around 45 minutes of swimming. We found this extremely disappointing. For a hotel marketed as family-friendly, especially during winter months when the outdoor pool isn’t an option, there really should be free access to the indoor pool for children especially when the time is limited. Overall, while the staff and cleanliness were excellent, the additional pool charges and restrictions significantly impacted our experience.

Great location to all amenities, restaurants and bars.rooms slightly small with limited storage but well presented. Breakfast was 10/10 lunchtime and evening meals we're a bit hit and miss.spa is great and bar areas are welcoming plenty of lifts plus a decent games room overall a good hotel with pleasant staff.

This hotel was beyond our expectations for the price. We arrived at 1 in the morning and were given a food bag of sandwiches, cakes and fruit although we were only booked for Bed and breakfast. So thoughtful. Room was clean and spacious with a lovely bathroom and large walk in shower. Tea and coffee and water supplied. Plenty of lifts available (16 floors). Breakfast was buffet style with everything you could want, English, Spanish or Continental. Situated just 10 minutes walk from the coast but far enough not to hear noise. Excellent hotel!

Great for Kids— Good Entertainment! ​Overall: 4/5 ​We had a fantastic stay at RH Princessa. It’s exceptionally clean, and the staff are incredibly friendly across the board. ​The Highlights: ​Kids' Facilities: Great for children! Includes trampolines, a bouncy castle, soft play, mini-golf, and a football court all free. And the mini club with different activities and computer games. ​Entertainment Team: Absolutely brilliant. They were all so friendly and so encouraging that my son—who was initially too shy to join in—ended up loving the games and the mini-disco. It was wonderful to see his confidence grow! ​Rooms: Good size and kept to a very high standard. ​Points to Note: ​Pools: The outdoor pool was good. The indoor pool is a good alternative but note the 1-hour limit, 4 PM entry for kids, and the requirement for swim hats. ​Food & Drink: Great drink selection and service. The food was nice but could be repetitive; sometimes the variety was a bit limited (e.g., the same fruit daily or meat with no accompanying veg). ​Location: It's located up a slight hill, and the transfer dropped us off a bit further down the street at a different hotel. But the beach and bars, shops close. ​Summary: Perfect for families who want to keep the kids busy and happy.