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Verified reviews from real guests who have already stayed here.
Multiple reviews highlight the excellent location, close to amenities.
Many guests praised the friendly and helpful service from the staff.
Not specifically mentioned in reviews.
Overall a good experience but with noted issues in certain areas.
Basic amenities available, but some guests felt the hotel required updates.
Some reviews noted that rooms were small and in need of modernization.
“Close to abando starion”
Location. Helpfully staff
Noise and light from the street in room 4. Some mould in shower
“Good hotel, central location, friendly owner”
On check out the owner reimbursed us as we had paid for parking that we didn’t end up using. We hadn’t realised we’d initially paid for this, very honest owner-thank you 🙂
Slightly dated but didn’t bother us
“Basic hotel, ok for one night”
The staff were excellent, friendly and helpful and the position was good for us as we were travelling by train
No air conditioning, so very hot, bathroom quite scruffy though clean. Very noisy, rooms not at all soundproofed
“Very nice position and clean rooms”
Very nice position, extremely central, rooms are very very very clean and the personnell is nice and helpful
Just a suggestion: if the receptionist is alone and of course needs to leave the reception/hotel to assist guests, it would be helpful to provide them with a cell phone, since if a guest arrives and finds the hotel closed and no one replies to the doorbell, this is a problem. The next morning, if the guest needs to check out and the reception will be closed, the internal phone number is called as instruction at the reception desk, and there is no answer, this is a problem...on Booking page it is said that checkout is possible 0.00-12.00; thankfully, I had the idea to phone to the hotel so the sound of the telephone made the receptionis arrive....if the parking is small and not suitable to host all the guests, and it is need to be booked in advance, please send a message to the guests or write it on the Booking page!
“Spanish break”
Very good location we
We didn't stop long enough although it could have benefited with a lift
“Staff helped with luggage storage. Much appreciated. The neighbourhood across the river had plenty of activities. Starbu”
Friendly helpful staff, clean comfortable room and bathroom. Great location near railway station with access to local eateries. Easy walk to Guggenheim. Very close to tram and buses.
Hotel Ripa · Bilbao
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