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Verified reviews from real guests who have already stayed here.
Several reviews highlighted the excellent location, particularly its walkable access to bars and restaurants.
The overall sentiment from multiple reviews indicated an exceptional experience and eagerness to return.
The quality and variety of food at breakfast and dinner received high praise.
Most reviews praised the staff as friendly and accommodating.
Guests felt they received good value for their accommodations and meals.
Overall amenities were mentioned positively, though there were critiques regarding the gym.
“Lovely hotel, some mean policies”
Fantastic location right on the dunes. Excellent number of staff, meaning that everything ran like clockwork
They feel quite money grubbing. 4 euros for 500ml of water in 30 degrees is lively. Trying to charge 50 euros for using the Balinese beds ironically makes everything feel cheap
“All sin all, a fantastic experience – we’d definitely love to come back!”
We had a lovely stay at the hotel! From the moment we arrived, the staff made us feel very welcome. A special thank you to Sara at check-in – she was incredibly friendly and helpful, setting the tone for a great stay. Adam was also very kind and assisted us with our car, which we really appreciated. The hotel itself is spotlessly clean, and all the staff were extremely service-minded and attentive throughout our stay. The buffet offered a great variety of fresh, tasty food, and we especially enjoyed our meal at the Krystal restaurant – truly excellent! The location of the hotel is perfect, and the pool area was well-organized with plenty of available sunbeds. We especially liked the pergolas, which offered a nice shaded area to relax out of the sun.
“Beautiful property and excellent staff.”
Beautiful property and excellent staff.
“Cons: Only think that could be improved was the evening entertainment, some acts were brilliant but some were lacking in enthusiasm, songs were old and boring and the audience were definitely not impressed”
Only think that could be improved was the evening entertainment, some acts were brilliant but some were lacking in enthusiasm, songs were old and boring and the audience were definitely not impressed
“A palace on the dunes”
This hotel really is a palace! An impressive building in a great location looking out over the dunes to the sea. Staff were friendly and helpful, rooms were spacious with a very comfortable bed. The outside space is impressive with two pools and plenty of sunbathing areas. Evening entertainment was great fun. The food in the main buffet was really good. Having a separate vegetarian section was much appreciated, probably the best selection we have had in Spain. We will be back!
Nothing comes to mind.
“Very nice”
The only bad thing was the last night meeting.... with an orrible cockroach... I called the reception, they told me it was impossible to send someone in my room to kill the animal... but they also offered me the possibility to sleep in another room It was my last night in the hotel, so I didn't accept the offer
Hotel Riu Palace Maspalomas - Adults Only · Maspalomas
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