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Verified reviews from real guests who have already stayed here.
Positive remarks about the hotel's charming and convenient location near Arucas.
Many guests praised the staff for their excellent and attentive service.
Guests enjoyed the food quality, including breakfast and restaurant dining.
Despite some negative points, guests overall felt the experience was enjoyable due to the charm and service.
Good amenities mentioned, though some aspects like the pool and jacuzzi received mixed reviews.
Generally perceived as good value, mostly due to the charming location and service.
“Exceptional”
“Very good”
Room was nice and clean, great pace to relax and chill at the hotel
They could do better with food. Breakfast variety was quite small and often half empty due to not being topped up. Dinner was expensive and average taste.
“Staff were wonderful especially Leo and Jessica. Location was fab and the building was lovely.”
The food at dinner was awful- many reviews have highlighted this already so to repeat the comments - the food was poor quality (seemed frozen and canned) and expensive. I get this is a small hotel but I think they could benefit from getting you to confirm if you are having dinner in the morning, choosing your food and then serving proper fresh food in the evening - this would eliminate the problem of food waste and allow them to buy fresh food. The junior suite we had was also very dark and would benefit from some inexpensive ceiling lights. The bathroom was dated and the shower gel and shampoo were not replenished.
“Exceptional”
“Superb”
Loved the location surrounded by banana plantations. Quiet, and peaceful.
“Very good”
Hotel Rural Hacienda del Buen Suceso · Arucas
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