Hotel San Carlos

The main issue I had was how uncomfortable and disappointing the room was for a so-called 4-star hotel. I was traveling with my partner so I booked a "double or 2 twin beds room". We were given a room with 3 twins. The beds were extremely light and cheap and it was impossible to keep them together. The room seemed clean enough, but one of the nightstands was full of someone else's garbage. Things you would expect from a "4 Star" hotel but were missing from the room: -There was no desk or chair to work at. The only available seating was the 3 twin beds. -Each bed had a sterile-looking white sheet and white pillow similar to the cots I slept on in military boot camp. -There were no information booklets, menus, phone directories, etc... dialing 0 didn't ring the front desk so I had to walk back down to the front desk to get the code to the wifi. -No lotions, cotton swabs, soaps, etc... in the bathroom. The only toiletries they provide is a hand pump full of shampoo attached to the shower wall. There were, however, clean towels. -No minifridge, waters, coffeemaker, or tea in the room. Again... this is supposed to be a "4-star" hotel.

I can’t say it was 4 stars … no fridge in rooms ,the bar was closed after breakfast, could not get water or coffee, we were with children so I found it really uncomfortable …

Calor

Disorganized front desk. restaurant hours were confusing and changed each day.

The parking lot isn't big enough to fit all cars when the hotel is full, You may need to park on the street in the residential neighborhood. The neighborhood is nice and open.