• Hotel Santa Cruz
  • Hotel Santa Cruz
  • Hotel Santa Cruz
  • Hotel Santa Cruz
  • Hotel Santa Cruz
Avenida de Contranquil, 1, Cangas de Onís

Hotel Santa Cruz

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Hotel Santa Cruz

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Rooms

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Habitación Doble Económica
10 m²
2

Habitación Doble Económica

Suite Junior con Jacuzzi
32 m²
2

Suite Junior con Jacuzzi

Habitación Doble Superior
13 m²
2

Habitación Doble Superior

Suite Deluxe con Bañera de Hidromasaje
25 m²
2

Suite Deluxe con Bañera de Hidromasaje

Suite Deluxe
30 m²
2

Suite Deluxe

Habitación Queen
13 m²
2

Habitación Queen

Habitación Doble o Twin con Vista a la Montaña
15 m²
2

Habitación Doble o Twin con Vista a la Montaña

Standard Double or Twin Room
12 m²
2

Standard Double or Twin Room

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Hotel Santa Cruz
· Cangas de Onís
Avenida de Contranquil, 1 , 33550
Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

8.8/10 · 3312 opinions
The best
Excellent breakfast
Great location
Friendly staff
Comfortable rooms
General summary
8.8
out of 10
Location 9.04

Comments highlight its perfect location for access to amenities and attractions.

Food and Beverage 9.03

Food quality, especially breakfast, receives high praise.

Service 9.00

The service received multiple compliments, indicating excellent staff interaction.

Value for Money 8.98

Value for money is noted as excellent, with a great breakfast included at fair prices.

Overall Experience 8.80

Overall experience is favorable with a few minor issues mentioned.

Cleanliness 8.53

The cleanliness is noted positively, but some mentioned noise disturbances affecting comfort.

Nuria
Nuria
spainhotels · 19 Jan 2026 · ES
4.5/5
“Estancia agradable”
The best

Habitación limpia, iluminada, cama confortable, en general perfecta.

Feedback from a real guest
Alan
Alan
spainhotels · 19 Jan 2026 · US
4.0/5
“Quick overnight stay. Cangas de Onís is a nice town,but very touristy.”
The best

Good location, good breakfast, comfortable bed

To be improved

Parking is difficult, but better than in the town center.

Feedback from a real guest
Martin
Martin
spainhotels · 22 Jul 2025 · DE
4.5/5
“Great value for money and delicious breakfast”
The best

Reception: we were met with a smile and very friendly service Location: close to everything - restaurants, supermarket, parking, Roman bridge, bus station to get to the National Park Room: clean, functional, quiet, and FINALLY a nice bathroom with proper ventilation Bed: very comfy and the pillows were perfect Breakfast: just wow! Great buffet with lots of everything. Price: lots of value for your EUR!

To be improved

Room could have been slightly bigger, but still was quite okay

Feedback from a real guest
Dora
Dora
spainhotels · 16 Jul 2025 · ES
2.5/5
“Style Over Comfort”
The best

Modern, nice decoration

To be improved

The room was right next to the street on the ground floor, with people constantly passing by. It was very small. One receptionist was rude, while the other was kind and really helpful. Rooms either face a noisy street or, on the other side, a children's playground.

Feedback from a real guest
Emre
Emre
spainhotels · 08 Jul 2025 · NL
1.5/5
“Disappointing Stay with Unresponsive Service”
The best

While the hotel’s cleanliness is a positive, the thin walls, sparse amenities, and lack of accommodation from both the hotel and Booking.com made this stay fall short. I’d advise others to confirm cancellation policies upfront, especially if travel plans are uncertain, and to be cautious when relying on Booking.com for support. I hope the hotel and platform can improve guest communication and flexibility in the future.

To be improved

My stay at Hotel Santa Cruz in July 2025 was disappointing due to inflexible policies and unresponsive service. The economy double room was clean and comfortable, though small, with very thin walls/doors that let in every hallway noise. Amenities were minimal—one shampoo/facewash combo, no cotton pads or other basics—and there was no in-room phone or 24/7 reception, which felt inconvenient. Due to a flight control strike in France, I couldn’t check in on July 3. I agreed to pay for that first night, understanding the room was held for me. However, I was frustrated when the hotel refused to refund or cancel the last night of my five-night booking. Travel from Onís to Asturias Airport was challenging, with limited early transport options, so I had to book a room near the airport for my final night. I felt the hotel could have easily resold my room, but when I raised this, the receptionist was dismissive, stating I agreed to the terms without further discussion or empathy. I contacted Booking.com’s customer service for help, but not only did they fail to resolve the issue, I later learned the hotel ignored their outreach as well, which made the situation even more frustrating.

Feedback from a real guest
Dave
Dave
spainhotels · 05 Jul 2025 · GB
3.0/5
“It did the job for 2 nights stay”
The best

Its location was very good. The bed was comfortable and it was very clean

To be improved

The air conditioning was noisy. Tea and coffee facilities would have been lovely

Feedback from a real guest

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