Name: Hotel Santiago Plaza Affiliated by Meliá
Address: Restollal, 24, Santiago de Compostela, Spain
Rating: 8.8

brunofF6421CE

spainhotels · 14 Apr 2026

1.0/5

“Weeding anniversary in twin beds”

The best

Me and my wife stayed at Santiago Plaza Affiliated by Meliá in Santiago de Compostela, the past 10th of Abril for our anniversary. I booked a room with a double bed, Although I understand it was "subject to availability," the hotel failed to inform me at any time, even at check-in that they were giving me twin beds instead. More importantly, the hotel staff confirmed they had Superior rooms with double beds available, but they refuse to move me into one unless I pay an extra fee, despite the communication failure on their part. Imagine spending your weeding anniversary in twin beds... We'll never go there again

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joooolesm

spainhotels · 25 Oct 2025 · WATERTOWN, MASSACHUSETTS

4.0/5

“Great hotel, far flung location”

The best

The Santiago Plaza Hotel (by Melia) is a modern, posh hotel with all the amenities: restaurant and bar, spacious and very comfortable rooms (including bathrooms that feature granite floors and sink tops), complemented by very helpful staff. WIFI was rock solid. So why only four stars? The property is near absolutely nothing a tourist wants. The restaurant hours are limited; other than that, I could find only an express market to find food at night. The rail / bus stations are a good 15-minute walk down a steep hill; the old city is a good 30 minutes away, down one hill and up another. That’s an hour round-trip walk to the sights. Why not just take an Uber into town? There are no ride-sharing services available in Santiago de Compostela. The tourist office blames “international companies” who have chosen not to do business in this “little town.” I’m calling BS on that one. Certainly, the town collects medallion revenue from the taxis. With the resulting monopoly, supply of pricy taxi rides are tight, I found availability to hail or even get one from a taxi stand is limited. I found this situation all over Spain. There’s a way you can take a bus part of the way from the Plaza Hotel; I never got the chance to figure that out. If you’re young, are light on luggage and don’t mind the long walks, the Santiago Plaza might suit you. That description did not fit this traveler.

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Happiness788195

spainhotels · 17 Oct 2025 · JOHNSTONE, RENFREWSHIRE, SCOTLAND

5.0/5

“good all round hotel”

The best

Arrived at hotel by taxi from the airport, fixed rate of €23, check-in smooth, lad very pleasant. Nice seating space in foyer, with a handful of seats outside. Only comment on room 2 stools, would have been better with chairs, so sitting on bed was the norm. Only main criticism was scrambled eggs three morning on a row, very nice they were but could have varied. Pleasant other choices of cold cuts etc. hotel is located 6 minute walk from the bus and railway station then a further 15/20 min up hill from there, quicker on way back if you don’t stop at a bar!! Bus to town no6 less than 1 minute from front door. All in all a good stay.

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ricardoj437

spainhotels · 07 Oct 2025 · MIAMI, FLORIDA

1.0/5

“A hotel without customer service”

The best

Nonexistent customer service. Evident lack of staff (according to the employees themselves). Breakfast service is incomplete, as you can't order anything other than the buffet (we were told there's no cook at this time). The reception staff questions you when you want to call a taxi for a nearby destination; "Walk" is their response. First and last time at this hotel.

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Ramadama

spainhotels · 15 Sep 2025 · NEW PROVIDENCE, NEW JERSEY

3.0/5

“Average hotel”

The best

The room and bathroom are a good size. The bed is very comfortable. The buffet breakfast was average. They had the basics. The pastries were not very tasty.

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Jessica

spainhotels · 31 Jul 2025 · GB

4.5/5

“Excellent staff, very clean hotel and in a great location. Will return.”

The best

Lovely reception and bar area. Nice clean room with A/C and a fridge. Staff were excellent. Great location.

To be improved

Perhaps a tea/coffee facility in the room would be nice.

Feedback from a real guest

Hotel Santiago Plaza Affiliated by Meliá