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Verified reviews from real guests who have already stayed here.
Muy bien ubicado / hotel céntrico, la ubicación es destacada positivamente en todas las reseñas.
Trato amable mencionado en varias reseñas; personal agradable y atento según los comentarios.
Standard quality for this hotel tier
Standard quality for this hotel tier
Standard quality for this hotel tier
Desayuno correcto, valorado como aceptable en las reseñas.
“Overall a good stay, hotel located in the center, clean and with friendly service.”
Overall a good stay, hotel located in the center, clean and with friendly service.
“I felt very welcomed! The surroundings are beautiful! People were realy nice!”
The staff was really nice, everytime! The hotel lobby is beautifull and also the bar with a terrace! About the room, it was nice, but it didnt have AC, so we would leave the windows open, at night, unfortunately there was a man smoking, at the window below ... It was a bit unpleasant, but it was only for 1 of the 2 nights!
The smells coming into to room , by the open window ...
“Great location , beautiful views , nice staff, need to work on welcoming International travelers and being respectful wi”
Location, the employees were nice and friendly.
One of the people in charge argued about paying with my US card and having the choice of choosing the conversion rate. The following day breakfast was served about an hour late because the person who had to be there at 9 am showed up at 10:15. Not worthy to pay extra for the breakfast.
“Would absolutely go back during winter!”
Really cute lobby area, the room was quite small but good enough considering there was a private terrace. The water pressure was the absolute best for taking a shower! It was clean, and the staff was absolutely lovely. We asked the staff to please take any type of air freshener or artificial smell out of the room due to smell sensitivity, and they absolutely delivered.
Unfortunately no A/C in the room made our stay a bit uncomfortable considering the high temperatures in July and August. Fans weren’t available either.
Hotel Serantes · O Grove
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