Name: Hotel Sercotel Doña Carmela
Address: Avenida de Jerez, 72, Seville, Spain
Rating: 8.6

Carole

spainhotels · 16 May 2025 · CA

4.0/5

“Helpful staff”

The best

Staff very helpful in ordering taxi for us and telling us where to find pharmacy and help us get out of their garage

To be improved

Garage entrance was super tight and street don't allow for wide turn so I ended up scratching my car.

Feedback from a real guest

David

spainhotels · 09 May 2025 · GB

3.0/5

“Wonderful staff but otherwise a little below par”

The best

Great staff at reception. Absolutely first class.

To be improved

Room rather tired and had three beds crammed in. Was also next to lift - not a quiet location! Some way out of the city and public transport not too easy. Price had been hiked for the Seville Festival.

Feedback from a real guest

Esther

spainhotels · 07 May 2025 · SG

2.5/5

“We found the staff friendly and helpful. · Cons: The hotel looks old and tired. The first room they gave us was directly facing the elevator, and the toilet had an awful smell. We requested for a different room, and thankfully, the male staff agreed and gave us a slightly better room. The hotel's basement car park was a nightmare! We took almost half an hour just to park our car in the only lot we could squeeze into without scatching our car. Don't bother to pay 10 Euro per day for the car park. Just park along the road near the hotel.”

The best

We found the staff friendly and helpful.

To be improved

The hotel looks old and tired. The first room they gave us was directly facing the elevator, and the toilet had an awful smell. We requested for a different room, and thankfully, the male staff agreed and gave us a slightly better room. The hotel's basement car park was a nightmare! We took almost half an hour just to park our car in the only lot we could squeeze into without scatching our car. Don't bother to pay 10 Euro per day for the car park. Just park along the road near the hotel.

Feedback from a real guest

paul

spainhotels · 28 Apr 2025 · GB

5.0/5

“Restaurant & food excellent, staff very helpful. Shower very good · Cons: A bit out of the way”

The best

Restaurant & food excellent, staff very helpful. Shower very good

To be improved

A bit out of the way

Feedback from a real guest

Sylvain

spainhotels · 24 Apr 2025 · CH

4.0/5

“Good value for money in the suburb 15mn from airport”

The best

Great local restaurant in the hotel (high end tapas at good price - delicious), friendly service

To be improved

Beds are short (for small people only). If you come from Northern Europe, skip this place…

Feedback from a real guest

Balázs

spainhotels · 22 Apr 2025 · HU

4.5/5

“A beautiful hotel with helpful staff”

The best

The hotel was very clean and pretty. Every staff members were kind and helpful, could speak English. The breakfast was over our expectation, wide variety of food and drinks. Chech-in until 12.00, which is very good. There is a restaurant what belongs to the hotel. It offers normal food and cakes until 23.00. I suggest this hotel to couples who like the elegant hotels and do not mind to commute to the city center.

To be improved

The walls were very thin, so we had to listen the conversations and music of the neighbours. The hotel is far from the city center, but we knew it, and there are buses which go to the city center quite frequently (the way is approximatelly 30 min.), furthermore the cercanias (suburban train) stop is also close to the hotel.

Feedback from a real guest

Hotel Sercotel Doña Carmela