Hotel & Spa Real Badaguás-Jaca

A hotel with lights and shadows. In contrast to a spacious room with a large, very comfortable bed, the rest left a lot to be desired. Especially the outside is in a state of disrepair, they have very few staff and cobwebs reign supreme... everywhere. The inside still manages to save itself if you close your eyes, but the outside is a disaster. We stopped there for two nights to rest during a long motorbike tour in the Pyrenees, because there is an outdoor swimming pool (totally abandoned with no one to look after it) and because on the website it is advertised that the cafeteria-bar is open every day so you can eat fast food. Nothing could be more wrong, before 4 p.m. you can't see anyone, you can't even get a bottle of water... and the minibar is empty. The first evening we dined in the restaurant, very high prices and mediocre food, the second evening we chose the bar-cafeteria and it was better, a charcuterie board and a cheese board at normal prices. Positive was the free garage. As always, the photos on the website are very misleading, as is the incorrect information. I would honestly not recommend this hotel, there is much better around.

Turned up early, we knew the check in wasn’t till 4pm, so we had a bite to eat and a couple of drinks, went to reception @ 4pm, watched them faff about for 10 mins, gave us the room keys to a room that was still a mess and not made up! Eventually got another room, that was a very poor performance by what is supposed to be a 4 star hotel. Room very dusty with broken bits of panelling on the ceiling, very disappointing! Wouldn’t recommend to anyone, stick to the smaller B&B’s, they obviously care more.

Booked via booking.com. It was midweek so reasonably priced. We travel to Spain 5 times a year , we normally book Zaragoza but tried here for a change. Everything about the hotel including rooms and staff are superb. It's in a beautiful location. For us the food let it down . We ordered pizza, and chicken and chips. The pizza got returned only to be reheated so it was even more like cardboard . The waiter was charming. He tried his best . We couldn't understand his different Spanish to what we know in Moraira . I did use my phone to say the food was no good. Such a shame as we thought we have hit the jackpot on our find for an overnight stay. The car park is excellent as well.

Location and staff at hotel were first class, room was a lovely size, comfy bed, but the bathroom fixings were loose, taps on the bath were coming off the wall, and the decor around the inside and outside of the hotel needed work and looked tired. Very limited menu and very late meal times for British people, starting at 8 30pm. Nowhere to buy snacks or a drink in the town or at the hotel until 8 30, you need to travel to Jaca. On a plus side there is secure parking in the underground carpark for our motorcycle and the area is very quiet.

Let’s start at the beginning. 3 couples in our group. We went to our room and it was so full of live and dead flies that I started looking for a dead body. I opened the lone window ( Pyrenees in December) and after about 15 minutes the flies were gone and I swept up the dead ones. I turned on the TV and it didn’t work. The remote had to be replaced. Same with another couple in our party. Our TV had a bizarre plug, plugged into the back that didn’t match the input. We asked about “high speed internet” to be told there is no wifi in the hotel. The only way to get internet was to go to their internet room and hard wire into the net. By the way, you need to bring your own equipment to hard wire. The dinner meal was a disaster. The beef was unseasoned, boiled meat. Three of us had it and did not finish. The other three had the fish. None of the three ate more than two bites….these are Spaniards that love fish! The good things…breakfast was great and the staff was very kind.

Wonderdul stay in a junior suite (room 208). Plenty of room, lovely details, super comfy beds and perfect service. We loved the super healthy and generous breakfast and the clean and relaxing swimming pool. The gym is well equipped and the spa is a dream. The kids didn’t want to leave! Perfect weekend.