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Verified reviews from real guests who have already stayed here.
Overall positive feedback on staff friendliness and service but noted some issues with response times.
Good location for accessing nearby attractions and parking availability.
Mixed experiences overall, but many guests expressed willingness to return.
Rooms were spacious and comfortable, but some guests found beds too hard.
Spa amenities were decent, but cleanliness and maintenance issues were raised.
Concerns about pricing given the quality of some amenities and services.
“The views are amazing, really close to nature! I would definitely consider staying there again if I visit Hervas. · Cons: There's nothing I disliked, but a little renovation wouldn't hurt.”
The views are amazing, really close to nature! I would definitely consider staying there again if I visit Hervas.
There's nothing I disliked, but a little renovation wouldn't hurt.
“Good rooms and views from the terrace”
Good sized room with terrace and comfortable bed.
Restaurant food was not great.
“Breakfast No eggs”
Breakfast No eggs
“Excellent place”
“Good hotel and near to motorway.”
Cleanliness and location.
All good but breakfast could be a little better.
“Basic but ok for the price and Hervas is so nice I can't really complain”
Convenient location at the edge of the old city. Room was clean and ok, machine coffee in the room was actually rather good. Spa was 14 Euros extra (you can order with the room but it costs the same), some of it was ok. Lady at fromt desk spoke zero english and I have only basic spanish but she did make the effort and we could mostly communicate. But Hervas is so great that all of that doesn't really matter, had a lovely timr and for the price would have stayed for another couple of days if I had the time.
Spa entrance was only for 1 h for the 14 Euros. Not sure anyone was checking and not sure there is much more to do there but as it's really deserted didn't see the point in imposing a time limit. Dry souna was not working, not sure if out of order or they were just saving energy. Pool and jacussi were full of bromine to the point were it was unpleasant. Some of the spa facilities were rather pointless but Turkish bath was refereshing. I tried to book a massage but communication was so bad I gave up and went without. Also there were no towels in the spa, which I only discovered after getting out of the water so had to walk back wet to the room. I accept that this is mostly for internal tourism but some materials in English or some other lingua franca for those of us not so furtunate to have a Spanish background would have been welcome.
Hotel Spa Sinagoga · Hervás
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