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Verified reviews from real guests who have already stayed here.
Many reviews praised the location as excellent and charming.
Positive comments about staff friendliness and service quality.
Overall satisfaction with a couple of noted complaints.
Generally good, but some comments pointed out lack of bar service and limited facilities.
Value perceived as reasonable, though some meals were criticized as basic.
Several reviews mentioned cleanliness issues, especially in bathrooms and towels.
“The location , ease of parking and room wre all positives. There is also a shaded courtyard with a bar, frequented by local people. · Cons: The owner checked us in, but we saw no more of him. The manager (his son?) obviously had a demanding family of his own, which detracted from his service levels and indeed, his competency. At dinner he recommended a wine which even after half an hour's search, he still couldn't find in his cellar. It was however left to the hard working waitress to let us know. We asked her for the house wine instead, and the manager confirmed it was local. It wasn't - the label stated it came from Navarre. The food itself was of limited choice and indifferent quality. The following morning there was no sign of either the owner or the manager, so a member of the kitchen staff checked us out. It's a great shame because with better trained, more attentive and customer focused management this could be a really super hotel.”
The location , ease of parking and room wre all positives. There is also a shaded courtyard with a bar, frequented by local people.
The owner checked us in, but we saw no more of him. The manager (his son?) obviously had a demanding family of his own, which detracted from his service levels and indeed, his competency. At dinner he recommended a wine which even after half an hour's search, he still couldn't find in his cellar. It was however left to the hard working waitress to let us know. We asked her for the house wine instead, and the manager confirmed it was local. It wasn't - the label stated it came from Navarre. The food itself was of limited choice and indifferent quality. The following morning there was no sign of either the owner or the manager, so a member of the kitchen staff checked us out. It's a great shame because with better trained, more attentive and customer focused management this could be a really super hotel.
“A quite peaceful retreat”
We arrived late on a Sunday evening and our host couldn't have been more accommodating.We had no spanish and yet he u understood what we needed. Beds were comfortable, the rooms were spotless,the bar was great and breakfast was plentiful.
Only gripe is the shower head fell off with the water peasure.
“Clean rooms and friendly host.”
Clean rooms and friendly host.
“Very good. Large rooms. Warm and cosy.”
Very good food and service. Professional and polite at all times.
“Large room. Great shower. Good heating. Excellent staff.”
Large room. Great shower. Good heating. Excellent staff.
“Great hotel if you are walking the Camino del Cid.”
Very welcoming staff. Great restaurant. Comfortable room
Room was in separate street from main premises
Hotel Suiza · Bronchales
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