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Verified reviews from real guests who have already stayed here.
Great locations were consistently praised across multiple reviews.
Staff were noted as friendly and helpful throughout many reviews.
Cleanliness was generally positively noted, although some mentioned noise interference.
The overall impression was decent with some strong aspects and notable drawbacks.
Amenities noted as acceptable but not extensive, with some complaints about noise.
Food service and hours received criticism, impacting overall satisfaction.
“Great wee Hotel in a great location & good value for money. Should be rated a three star.”
Great location. Very clean. Very helpful & cheerful staff.
Apart from the room & Breakfast room,no Air Conditioning throughout the rest of the Hotel. This made the General seated areas & reception very uncomfortable. Pool area very small & uninviting. Loud music every evening until 11:45-12:00.
“Lovely Little Hotel and Great Entertainment”
Great hotel and a great location. Breakfast was good quality, good variety and plentiful. The room was I expected it to be, on the small side but very clean and comfortable with a fridge. Great air conditioning. Room tip - rooms with pool view get the afternoon sun so if you want to use the balcony from about 2pm it was very hot, the rooms at the front overlooking the street would be cooler but there is music at the bar below until around midnight. We had the evening meal twice as an optional extra for 15 euro each, the steak and mushroom pie was to die for! Only criticism would be that chips was the only potato available. I would definitely recommend this hotel. Entertainment was great, lots of people walking past were just stopping to watch it.
We knew about the building work before we went so it was our choice to go. I just stuck my earphones in and listened to music so it didn't really bother me. It was very hot when we went so a little more shade around the pool would be ideal, there are umbrellas but they are fixed and at a fixed height which made them awkward to use. A nice big sail shade would be a great addition if the hotel want suggestions!
“I definitely don't recommend it with children, but the hotel itself is not bad except for some moments.”
The hotel itself was a pleasant surprise. For a 2-star hotel, it's good. The cleanliness of the room, the quality of cleaning and clean white towels were for us. The staff is great, friendly and ready to help. Great pool for adults and children. Massage chair, washing machine, gym - it's all there! Wonderful breakfasts and dinners (for an extra charge), we are satisfied with the choice, taste and variety of dishes. For this hotel there is a sufficiently large selection of dishes and good quality products. Air conditioning, mini fridge, balcony - super.
As soon as our shuttle brought us to the hotel, I was disappointed in it. The exterior looks terrible, the entrance and the cheap bar next door make the experience very bad. The music from the bar keeps me awake and it's really loud in fact. The next disappointment is the beach, or rather the lack of it (what is there nearby is just rocks and pebbles), the nearest beach (normal!) is 16 minutes and 1 kilometer away. In the heat, it's a lot! There is a playground for children, but it's terrible and unfortunate.
“2 star rating.. More 3 star but 4 star price.”
The bar was excellent
Breakfast wasn't so great. Noises from next doors building site was horrendous on the balcony.
“Personal, cleanity, meals in restorant · Cons: Problem with toilet watering”
Personal, cleanity, meals in restorant
Problem with toilet watering
“Great hotel, great location, great staff”
Exceptionally friendly staff
Pool tiles needed a good scrub. The noise of other guests coming up the stairs or via lift, talking, shouting till 2am
Hotel Sur · Cala Bona
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