Hotel Surf Mar

Stayed at Hotel Surf Mar for 4 nights and had our 1 year old baby with us! From once we arrived we couldn't fault the hotel. The staff was so nice particularly an elderly Spanish lady we met on entering our room she noticed there was no cot and within minutes was back with the cot and set it up! She was so nice as we're all the staff we met. We had only breakfast it was fine. Our room was cleaned daily and new towels given. The location and facilities were perfect for us. We definitely would return.

My stay at this hotel was one of the worst experiences I've ever had. From the very beginning, the offer seemed far-fetched – the rooms were supposed to be renovated, but there was no sign of any renovations. After reporting the problem, I was given a new room, but the new one had an even more serious problem – water was leaking from the ceiling. I reported this to the front desk, but the staff completely dismissed the matter. I was only told that "it would be fixed by tonight." They did clean it up, but the same thing happened the next day, so the problem wasn't really resolved. Furthermore, I encountered an absurd situation – when I showed up at the front desk shirtless (just returning from the pool with a friend), the staff threatened to call the police. Later, when I asked for the hotel rules, they completely ignored the message and pretended not to know what was going on. This hotel absolutely does not deserve a positive review – problems are swept under the rug, the staff disrespects guests, and complaints are ignored. I strongly advise against staying here.

Stayed in room 410, decent balcony and side sea view at the front of the hotel. Would need to re-address the bathroom door not fully closing. Other than that, room decent enough. Lifeguard Miguel was very entertaining around the pool area, and must get a mention. If you are into watching sport, 'EL PUB' is really handy and 3 minutes from the hotel. Reception staff were helpful when i requested a late checkout in another room 329, which also had a decent side sea view. Overall, enjoyable short stay at the hotel.

Good facilities for kids and location

Near sea

It’s a very good location in front of the beach. It’s not a top hotel but it has almost everything.