Hotel Trafalgar

Great location close to city centre and train station. Room was fine and air conditioning excellent. Breakfast good.

value for money for what we paid.....Clean room, comfortable bed, hot water, decent air conditioning, wifi worked well, friendly and helpful staff, good variety of food for breakfast, location in the centre of Jerez, and 10 minute walk to the train station

Entered the hotel and the reception area gave a good impression despite poor reviews. We were given keys to our room. On the face if it the room was ok. On further investigation, only two bedside lamps worked, bathroom light also worked. The smoke alarm was broken and we were unable to use the safe. I reported these to reception straight away, advised maintenance would deal with the next day. Unfortunately they didn't. The shower was so powerful, I washed the bathroom when I turned it on. Breakfast was ok, there was a reasonable selection but the eggs looked half cooked. I feel sorry for the staff. They have to deal with dissatisfied customers continuously. Staff in general were courteous and helpful. I did not like the entrance to the hotel whuch was by a switch operated by reception. One afternoon we were left 5 minutes outside in sweltering heat before staff came to open the door. The parent company needs to take attention otherwise this hotel will become a ghost building. All it needs is updating the rooms and allowing guests to come and go by fob key. We had stayed in a 2 star property the previous two days in another city. Comparing standards, this hotel I would just about rate this as 1 star. Unfortunate as the hotel is very close to most attractions.

Location was superb. It was comfy and clean. Breakfast was generous. Staff were really friendly and helpful. And was exceptional value for money. Close to all the main sights, great variety of bars and restaurants within 5 minutes walk and a convenience store next door.

Close to restaurants and sites. Good selection buffet breakfast. Air conditioning worked well

We arrived on 24th May 2025 checked in after 2.00pm the room had no air conditioner, temperature 32C - 34C, courtyard square type of room people looking on to each other’s rooms, we had to keep blinds down. We asked receptionist to change the room, where fully booked and promised to change next day Sunday, from 6.00am Sunday morning loud music talking and singing, surprised security did not investigate!! Breakfast wife had scrabble eggs. We were told to vacate the room as they wanted to clean this was 10.00am. Therefore, waiting in reception / lounge for our other room at 1.00pm after waiting 3 hours asked if the room was ready - informed we had to wait till 2.00pm to check in which I responded we had already checked in yesterday. Receptionist very rude and disrespectful. Meantime my wife had been going to the toilet presumed it was the scrambled eggs. Photos from Monday’s Breakfast. We changed the room unfortunately my wife was ill presumed the eggs. We checked out 2 days early even though we had paid for the 2 nights.