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Verified reviews from real guests who have already stayed here.
Staff are very friendly and always ready to help; exceptional service highlighted.
The area is clean and well-kept, contributing to a positive experience.
Excellent breakfast with varied and fresh options, good dining experience.
Overall, guests were very happy with their stay and have warm memories.
Rooms described as lovely and spacious with amazing views.
Beautiful views and nearby attractions, but the hill can be challenging for some.
“Great hotel if after relaxation”
Very quiet resort and rather full of the older generation. Entertainment try, but are catered for the more aging community. The harp man was really epic. Lots of the couples started dancing inn the evening - which was lovely. The staff cant do enough for you and big shout out to Jessica and Neidy (from Cuba) who were often on the Pool bar. The animation lady (didnt get name) who got me addicted to some shuffle board game near the pool. Also the lovely Beatrice with the radiant red hair on the main bar who did a mean cocktail. Id love to be brave and dye my hair like that!! If you want to go on holiday, relax, not fight for a sunlounger, this is the place to go. I didnt use the free shuttle bus, as tried to walk off some of the beer and food calories. The room was lovely. Bathroom sizable Bed comfy, although two signles pushed together. Overall a lovely hotel and great staff. Whilst here go to the Loros Parque. There is a choo choo train vehicle that tskes you there for free. Its down the hill near the McDonalds. Take drinks and comfy shoes. The shows are amazing.
“Very green and friendly”
We stayed at this hotel and really liked it, including its location. Nearby is the beautiful Taoro Garden, lots of greenery and picturesque views of Teide and the sea. The hotel is located on a hill, which is worth considering, as to get to the sea and the city, you have to go downhill and then climb back up the hill. But I liked this activity. However, the hotel provides a shuttle service to the shopping centre by the sea, but it does not run often and can be crowded during rush hour, as it serves several hotels in the area. The hotel itself is very good, the staff are very friendly and always ready to help, the area is clean and well-kept, and there are always free sunbeds by the pool. The breakfasts are excellent — varied and fresh, with daily pastries. The hotel is quite quiet, which allows you to relax good. We had a nice room with a comfortable bed and a beautiful view from the balcony. There are small shops and supermarkets nearby, but to get to the supermarkets, you have to go down the hill and then back up again. There are also public transport stops nearby, from which you can easily reach almost any point on the island. Overall, we were very happy with our stay at this hotel and have warm memories of it.
“Beautiful views but no proper aircon”
The hotel is dated but fairly comfortable, the food was very nice, a lot of choice. The view from our room was breathtaking but be aware that the hotel is located on a steep hill so walking to town and back is extremely challenging. The hotel runs a shuttle service but in my opinion it could be better organised, we were not able to use it even once. The gardens are beautiful, well manicured and the pool area is nice. The biggest minus for us was a completely non existent air-con, we were offered a fun which only marginally helped. On last day when it became apparent that we won't be coming back we were told by a receptionist 'have a nice life' which we've found rude. Overall, I'd not recommend and we will not be coming back.
“Friendly and relaxing”
We had a lovely break at the Taoro Gardens, the staff are amazing and nothing is too much trouble. The setting for the hotel is beautiful and excellently maintained. Our room was spacious and comfortable with amazing views from the balcony. Our weather was a bit mixed, but this just added to the adventure.
“Excellent holiday.”
The hotel setting was very peaceful surrounded by lovely parks, and greenery, within walking distance of the old town and beeches. There was also a shuttle bus if needed, which went a few times each day. The food was lovely with lots of choices. Hotel seating areas were good, and relaxing, pool side was good. Lots of easy entertainment each night. The ambiance was very relaxed. Staff very friendly, in reception, and dinning areas, and cleaners. The stretching exercises was a great addition. Cleanliness was of a high standard, beds very comfy. Local bus easy to use, for trips and exploring local area. We would return again.
“A good base for our needs”
My husband was running in the Spartan races, and we decided to add a holiday as well. Taoro Garden was well placed for us, and had a few parking options. It's at the top of the hill, so be prepared for a long walk back up a very steep incline, or a lot of steps through a park on your return if you don't have a car or miss the shuttle. It's a bright and clean hotel, relaxed and friendly. Food was good, staff very friendly and helpful. The common areas in particular are very nice. The room was spacious and comfortable. The bathroom was beginning to show signs of age, but everything worked and was clean.
Hotel TRH Taoro Garden · Puerto de la Cruz
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