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Verified reviews from real guests who have already stayed here.
Highly praised for its central location, close to attractions.
Friendly staff and good service reported in multiple reviews.
Guests felt the price was reasonable for the value received.
General satisfaction expressed across multiple reviews.
Rooms were described as comfortable with some notes on needing additional pillows.
Most reviews noted cleanliness positively, though one mentioned issues with the shower.
“Location was great.”
Location was great.
“Generally it was nice and good value. Location was perfect”
Closit shelf was falling apart. Ac thermostat was broken si it was on at 21c or off could not make it warmer, and it was odd that they did not provide hand soap
“A nice little hotel with clean rooms, a good bathroom and hot shower.”
Well located, the Universal is a small city hotel. The room and bathroom are very clean and more than adequate. Staff are friendly and helpful. Location is good but comes with the problem of noise. The park is quite near and had a festival with rides and lots of noise but acceptable as it ended around 11.00pm. A group of Camino revellers partied in the roads near the hotel until after 4.00am. There was loud shouting, cheering and music. Try as I might I couldn’t sleep through it. Not the hotel’s fault but annoying nonetheless.
Nothing but outside noise. The hotel is small but very well located.
“Great”
Great
“Stay was very comfortable; staff were friendly and accommodating.”
Centrally located in the heart of the city...easy access to everywhere!
The bus stop outside the hotel entrance!
“Cons: They did not provide washroom kit except shampu.Quality of their tovel is very bad”
They did not provide washroom kit except shampu.Quality of their tovel is very bad
Hotel Universal · Santiago de Compostela
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