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Verified reviews from real guests who have already stayed here.
The location is frequently mentioned as excellent, being close to attractions and public transport.
General sentiment indicates minimal contact with staff, but processes like check-in were smooth.
Despite mixed feelings about room quality and service, many guests expressed a willingness to return.
Many found the price reasonable for the central location, despite some issues with the room quality.
The availability of only a vending machine and lack of items like a minibar were noted. Improvement needed.
Several reviews mention cleanliness positively, but some complaints about odors and issues in the shower indicate room for improvement.
“Easy checkin in city center”
Good location(close to train and tram station) Good aur conditioning Nice bathroom
All was good
“Nice hotel in a great location”
Great location, very close to the town centre
“The best place to stay in Vitoria-Gasteiz”
The hotel has an excellent location, very close to the city center. The room was very clean, and it was being cleaned every day of my stay. The bedsheets and the towels in my room were being changed every day, and the room was kept in excellent condition all the time, which really exceeded my expectations. The bathroom was perfectly equipped (including a hair dryer and all the toiletries), which made the stay very comfortable. There is also an excellent air conditioning in the room, which works perfectly. The auto check-in was super fast, very convenient, and the check out is basically just leaving the room key in a box on the ground floor, so there are no time restrictions neither for the check-in nor for the check-out. There are coffee and snacks machines inside the hotel building, and the products are super cheap, so it was very easy to get a coffee and a sweet treat anytime I wanted. I really recommend this facility for a short or a longer stay in Vitoria-Gasteiz, and I will choose this hotel every time I come back to Vitoria because it is the best one I have ever been to.
Everything was perfect.
“Great value”
Very well located, clean and more spacious than it looked in the pictures. Good value for money.
Self checking very slow, no reception.
“😊 👍👍 · Cons: 😊 👍👍”
😊 👍👍
😊 👍👍
“Not for me!”
Central location.
This hotel was just not for me! I did not like the machine type reception. It took me a few goes for it to accept my bookings.com. Luckily a lady tried to help. Weird entrance to the building. I felt stressed by the time I had got to my room. Not good after cycling all day! Note room 101 has a blocked out window, so no natural light and when opened, looking into a tunnel that people seem to use for smoking. Claustrophobic. Not for me.
Hotel Vas Vitoria AutoCheckIn · Vitoria-Gasteiz
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