Hotel Villa Retiro

Strange mix of good and bad. Restaurant closed on Monday and Tuesday, food in town elsewhere those nights is limited and lousy. Shower drain was blocked so room flooded. Bathtub leaked so room floor wet again.Stupid to have you take your luggage from car park to reception for check in to only then walk back from Reception again to where the rooms are with your luggage. N

Poor quality of in-room stuff (didn’t feel 5 stars)

Although staff were pleasant enough overall, when you’ve stayed at five-star hotels in other countries around the world, the reluctant/no can do attitude of staff here and at hotels in Catalonia/Spain in general is always a little surprising. After being told “that’s not possible” when I told reception we’d like to have dinner in the restaurant but weren’t sure exactly what time, I was told “ok it’s booked” only to find there was no booking when we arrived at the restaurant in the evening and so got the worst table. Not very satisfactory. Very quiet village (except for the nonstop barking dogs, also near the hotel)… and no other restaurant options, so you either have to eat at the (very nice) Michelin restaurant at the hotel or drive to Tortosa to eat out. Breakfast was fine, not sure it’s five star quality though.