Hotel Zenit Conde De Borrell

A really lovely hotel within easy reach of the metro and restaurants.. Lovely friendly receptionists. Nice breakfast. Lovely rooms. Comfy beds, good air con. Would have liked to try the restaurant but it was closed over the bank holiday weekend when we were there. Will definitely stay here again.

We stayed 3 nights. Every day, we were wondering how this is a 4-star hotel. We had a late check-in, around midnight. The receptionist didn't even look up or greet us. We had to say "hello, we're here to check in" and he looked annoyed, like we were bothering him. Check-in was slow. It took a bunch of printed forms on their giant, ancient printer and we were then charged 10 euro/night for room tax and fees. After 10 minutes and signing several forms, we finally got the keys, and this was a check-in with no one else around. When we got to our room, the 1st thing we noticed was how cold the room was. It was set to 15C (59F)! We turned up the thermostat to 25C (77F), hoping the room would warm up faster. Cold air kept blowing and it did not warm up until the next day. It was this cold temperature that partly caused us to get sick. Instead of exploring Barcelona, we spent the next day shivering in bed with a cold. We called downstairs about the thermostat and they basically said it is what it is. There was no offer to change rooms. We asked for an additional blanket and they gave us a disgusting pilled brown blanket that I wouldn't even donate. This blanket wasn't big enough for 2, so we asked for a 2nd and they got annoyed at us again. This was the worst hotel to catch a cold. The room was gross. The floors were dirty, the furniture was dirty, and the bathroom was dirty. For some reason, there was a sandy material everywhere in the main room until I finally decided to wipe up the floor at 6am since it was getting tracked everywhere. We had not left the room until that point so it wasn't from us. In the afternoon, we called downstairs for a towel and were interrogated as to why we need more. The sand eventually got on the bed as well. There were also random particles from previous guests all over the room chair and moldy caulk along the lines of the bathtub. The room was not soundproof at all. We could hear someone snoring upstairs and the person next door using the bathroom and shower. The pillows were flat like a pancake and the bed was not comfortable. It felt like sleeping on a cot and even makes the same noise. The towels had a musty smell and also had a weird powder feeling to them. Even the elevators smelled bad, like rancid oil. The bathroom was a bad experience as well. The shower pressure was lacking and water would get all over the floors because the glass was not long enough, no matter how far back we adjusted the shower head angle. The toilet paper was 1-ply and the 2 rolls were already half used. We finished both in 1 day and when we called downstairs to ask for more, it was met with "don't you have?" in a tone that suggested we were going to steal this awful toilet paper. I hope the 4 empty toilet paper rolls provided hotel management some solace. If you can't tell, we hated our stay here! The wood along the doors and hallways were all scratched, and the outdated wallpaper was visibly peeling off. No one asked at checkout about our stay. We turned in the key and he said we don't have any charges, and that was it. I'm really still wondering how this is a 4-star hotel. We've stayed at motels in better condition and with better service than Hotel Zenit Borrell.

The decor of the hotel was cute but their rooms were just adequate. The breakfast buffet was OK also. Sadly, the lobby always had a foul smell to it so we didn’t really stay there much. Also, disappointing was that the Hotel Restaurant in Bar were closed so that did not make us happy at all ..the breakfast buffet also closed too early if you chose to enjoy the nightlife

Cozy hotel located in peaceful neighbourhood. Clean room, small but it was ok to me. Surprisingly comfortable bed. Large selecrion of tasty breakfast. Helpful staff. It was very nice stay in Barcelona.

Perfect location of the hotel, good opportunities to commute. Our room was great with a lovely terrace which is rare! Great price-value balance! Olatz and Francisco made our stay super special, thank you for them! They've accommodated all our request with a friendly but very professional manner with a big smile on their face all the time! Much appreciated!

First of all to clear things up, I check 2 days late, with one night left only to my reservation, due to a health issue, of which the reception clearly asked why did I even bothered to check in for just one night, although I paid for the whole period. The maids were unprofessional, hitting the elevator’s buttons while screaming and cussing, The double bed was actually two single beds close to each other with a gap in mid, We told the reception that the air conditioning was not working properly, whom replied that it was our fault that we check in late, and they cant help us with anything, We told them that the mini fridge wasn’t cooling, of which they replied the same as above. The bathroom wasn’t clean, the towels weren’t clean, Not recommended at all,