Name: Hotiday Gran Canaria Maspalomas
Address: Av. Touroperador Tui, 21, Maspalomas, Spain

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Rooms

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46 m²

Suite

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Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

The best

Excellent breakfast/buffet

Friendly and helpful staff (named staff praised)

Good location near dunes/sea for many guests

Family-friendly atmosphere and strong animation program

General summary

0.0

out of 10

Service 1.00

Consistently praised: numerous mentions of friendly, helpful staff (receptionist Yurena, Olga, animation team members Enrique and Mireia), early check-in and attentive service — clearly a strength.

Location 1.00

Generally positive: several guests note proximity to dunes/sea and pleasant surroundings, though multiple guests experienced severe confusion due to incorrect hotel name/address on booking confirmations which affected arrival — location itself is good but access info issues lower score slightly.

Amenities 1.00

Mostly positive: strong buffet, pool and animation program praised; however gym quality is criticized and some entertainment/noise issues affect amenity experience.

Cleanliness 1.00

Mixed signals: several guests praise general cleanliness of public areas and buffet, but multiple reports of strong bathroom smells (bleach/other odors), visible mould on bathroom ceilings and occasional unpleasant bathroom odors — overall negative impact.

Room Quality 1.00

Several negatives: reports of cold rooms (no heater), bathroom odors, mould, lack of kettle, noisy extraction/entertainment, no hot water for periods and low water pressure — some comfortable rooms exist but multiple functional problems lower this rating.

Value for Money 1.00

Generally seen as good value by several guests (explicit 'good value for money' mentions) given the food, activities and facilities, despite some service/room issues.

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Hotiday Gran Canaria Maspalomas · Maspalomas

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Hotiday Gran Canaria Maspalomas