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Verified reviews from real guests who have already stayed here.
Guests appreciated the very good location of the hotel, especially for families with children.
Service received mixed feedback, with praise for the kind lady who met guests, but issues with communication due to language barrier.
Room quality was disappointing to some guests, with mentions of insufficient facilities and uncomfortable beds.
Poor amenities for a group of 8 adults, including limited showers and toilets, and basic kitchen equipment.
Mixed reviews on cleanliness, with some guests mentioning musty smell and unclean pool.
Mixed reviews overall, with some guests finding the hotel disappointing due to facilities and cleanliness issues.
“Very good”
“Good location, better suited to family with 2/4 children, insufficient facilities for 8 adults”
Location very good, main room very bright & spacious, otherwise disappointing; musty smell, pool not clean and kitchen equipment v basic for 8 adults; only two showers & 3 toilets; (4 advertised) basement shower not fit for use; one of the beds in the room was a sofa camp bed; lady who met us was very kind but no English which made it difficult.
“Good”
“Great experience!”
Lourdes was super friendly and let us arrive before the check-in time and also do a late checkout. The house has a locker that you can leave the keys outside so even if you are in a big group of people 1 set of keys is enough.
We were there in winter time - December. The house is super cosy and warm however a big rug in the living room would be nice as the floor is quite cold.
“Exceptional”
Everything was perfect
“Superb”
It was an amazing and very comfortable stay at the Apartment. Location was perfect. It was close to the lake and still away from the noise. We enjoyed our stay.
Some of the kitchen utensils and taps needed maintenance.
HOUSE OF JOY , CASA EN BANYOLES · Banyoles
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