Housing Plaza Mayor by SharingCo

one thing which is obviously owner of the apartment should look into it the cafe they left the key is very very busy and obviously there priority as café is their own business first then giving away the key WE were early there and requested early check in but was refused which we understand but at the end went back 15.00 bang on time the staff of cafe knew i was wondering around spending my time outside here and there to get keys and even at 15.00 she made sure she deal her cafe customers first to give me keys that was bit embarrassing for me in front of my wife and niece who were with me I hope you look into this, Thanks

In the meantime I know the highly bureaucratic requirements of the Spanish government for tourists. But in our case, the hassle was magnified by the landlord who only asked us a week before moving into the flat - months after booking and paying - to enter extensive amounts of data into an online tool for each of the 4 travellers. 1) At this point in time all 4 travellers were in different locations with different communication options. 2) The online tool did not work: Neither in browser 1, nor in browser 2, nor in browser 3. Even deleting all cookies - nothing worked. Why can't this be done earlier? Honestly, this caused a lot of stress during an intercontinental trip with inadequate and/or very expensive roaming facilities. Avoidable! At least a small comfort: After submitting the pdf RP-copies, the landlord finally entered the data himself. In one of the 2 bathrooms the design Chinese (?) fittings were defective, so the shower was unusable. No repair during our stay. Maybe better substitute it with a less chic but more sturdy European product. The keys are handed over approx. 2 km away.

They asked for a 300 deposit and the key collection was difficult and took time because of a mistake made by the administrator.

the staff was very unfriendly. the apartment was not inviting, was not prepared for a relaxed stay. not one bottle of water, no info were the next super is, no manuel of the air condition.

air conditioning was not working, thankfully it was cool enough at night that we did not need it. sent pictures as requested from the host to see if the settings were locked on the thermostat, never got an answer back. picking up keys was a little frustrating being tired after arrival. Suggestion, to have someone meet your guests to hand off keys.

The access was not very safe in relation to the very unsteady and uneven stairs, thankfully the lift was very useful, we found the flat buzzer did not seem to work properly!! Fact that we had to check in via a cafe somewhere away from the flat location and fact that checkout was a similar process!!