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Verified reviews from real guests who have already stayed here.
Staff were described as helpful and friendly, contributing positively to the experience.
Good location for access to transport, although a bit of a walk from drop-off point.
Overall experience is below expectations due to cleanliness and food issues.
Offers fair value but with multiple shortcomings that detract from overall experience.
Food was edible but repetitive and served lukewarm, severely affecting dining experience.
Limited entertainment options available, particularly for adults.
“Zero”
I was in this hotel for 7 nights and can say that they need to look at cleaning very seriously. For week the bed in our room was changed only 1 time bathroom is very dirty and Bathroom curtain was mouldy. We booked room for 2 but get extra bed which was extremely necessary and not any table or place we’re we can put a class of water for night time. I will never go back there and don’t recommend .
“Great Resort”
great resort. great food but the last night of our stay in room 346 the people in the room next to is kept banging around in the corridor
“Look elsewhere”
Just rubbish. Facilities, staff, standard of the rooms, beds.. dust hanging out of aircon units in suite and restaurant area. Malgrat was lovely, transfers were reliably unreliable. And a 5 minute walk from the drop off zone. Other than that, a great place to be.
“relaxed atmosphere good staff bland food”
firstly the location was good for the train station , the restaurant staff and bar staff were absolutely faultless , cheerful happy helpful people , reception staff , helpful , but thats where the best bits end unfortunately , food was edible but lukewarm at best and very repetitive , if you like variations of pork dishes you will love eating here , , if youre looking for entertainment then you,ll be disappointed , no games for adults during the afternoon , very little interaction with the crew even though they were only a few kids there ( 3 entertainment crew were there ) restaurant closes at 9pm so you would think the entertainment would start not long after , nope majority of time it started at 10pm which alternated from a singer, a quiz , or karaoke with almost zero interaction from the crew , we had room 252 which was compact , the ballcony could just about hold the 2 chairs perched on it , unfortunately the bin that recycles the glass is emptied at 5 am every morning so if you have a room at the rear of the hotel be prepared to be woken up , its a 3 star hotel so be prepared for memory foam mattresses , paper thin walls and a hotel that needs some updating , theres a few small supermarket shops nearby and a 5 minute walk to a street lined with various eateries and drinking places if youre after a pub which has visiting singers or those with quizzes , bingo etc then youll be disappointed , visiting other hotels is the only place we found singers , a big pity indeed
“Cheap and cheerful. Not for everyone”
So, having read very mixed reviews. After spending the last 7 days here I thought I should leave an honest review. On arrival the outside area and front looks amazing. Beautiful and clean, with a good size pool for the size of the hotel. Staff lovely and helpful, Bar area lovely and not expensive Restaurant- ok so they have time slots for you to attend meals (if you have booked breakfast, lunch or dinner), food seems to be a very random assortment of different foods, some lovely others not so much, but always a lovely fresh salad bar, cheese and meats to choose from, at all meal times.Breakfast is random, what I can only described as tinned ham sliced and grilled in place of bacon. The beans are stone cold, and sausages are like tinned hot dog sausages, but nice selection of pastries and breads. Rooms - in need of modernisation..VERY dated, enamel in the bath tub peeled off. BUT very clean and fresh towels. Just remember to ask reception for a key to turn the fridge on. No tea or coffee or kettle in rooms. Just the beds, 1 chair, wardrobe, telly, fridge, towels, and soap, and shower gel. Shower worked amazingly well and water stayed hot the whole time. Air con in room worked very well and was much appreciated. Lack of power sockets in the rooms, 1 above the bed and one in bathroom.. no usb. No sound proofing, could here every little noise. However, what we all need to remember is that it is only a 3 star hotel. Very cheap and cheerful. Plenty of other places to eat and drink along the roads either way. The train came in very handy for day trips and very cheap. We went to Barcelona on the train. Subways under train track to access beach. Which is beautiful. We have met some amazing people and absolutely would recommend this hotel to others as long as they realise, it is just 3 stars. And at the end of the day, we didn't go to sit in the dated rooms all day. Make the most of the area and enjoy your stay.
“Wouldn’t recommend”
Room stank of cigarette smoke, bedding had rips in it, shower couldn’t cope with water so flooded the bedroom, no room to move on balcony, no where to hang swimwear to dry, ants in room, fridge not working, mould round pool above water level, no idea how it’s three star wouldn’t even give it one, cleaning lady was nice and tried her best
htop Planamar · Malgrat de Mar
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