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Verified reviews from real guests who have already stayed here.
Reviews consistently praised the staff as friendly, helpful, and accommodating.
Numerous reviews highlighted the beach front location and its convenience for families.
Food quality was positively highlighted, especially desserts, while some issues were noted with dining options.
Overall experiences were mostly positive; families enjoyed their stays but noted some significant areas for improvement.
Facilities like the pool were mentioned, but some were deemed inadequate, impacting the score.
Family room was noted to be large and clean, but some noise issues were reported due to room grouping.
“Everything!!”
Everything!!
“Good”
The service staff is amazing. The restaurant/bar/food staff as well as the housekeeping doing and incredible job.
Reception is unreliable. You reserve a taxi by them, but they cannot guarantee if the taxi will show up or not. You ask for silent room months in advance as well as during check-in, and you are assured, then the room is just next to reception and rooms are not soundproofed. You hear every soul on the reception lobby as well as the customers that live above you.
“Great stay for families”
Excellent animation team for the kids who really gave it their all to entertain. Carina at the front desk was a star who helped us to sort transport. Food was good.
Bed size and confort were poor. Alot of mosquitos at the property.
“Not a 5-star hotel experience”
Location
Room had an off smell like sulphur. Daybeds on the beach were not part of hotel but they are displayed on hotel photos which implies they are part of the resort.
“Passable”
The beach that is right at the hotel
The food, the room
“Very good”
Iberostar Selection Playa de Muro Village · Playa de Muro
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