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Verified reviews from real guests who have already stayed here.
Overall, the staff received positive feedback for being friendly and helpful.
Good location mentioned for access to historical sites, but some noted it was distant from the city center.
Overall positive experience with intentions to return, despite some issues.
Generally regarded as a good value for quality versus price.
Most reviews noted comfortable beds and modern rooms but mentioned issues like malfunctioning amenities.
Food quality was praised, especially breakfast, but variety and service speed received criticism.
“Cons: Coffee and croissants not good”
Coffee and croissants not good
“Very pleasant will use again if we do this trip again couldn't fault it”
Nice breakfast plenty of choice plenty of food as well
Things could be labelled a bit better in variety of languages such as the location of the milk and butter how toaster worked
“Does what is says on the tin.”
Nice clean quiet room. No issues.
“Very good, all you look for for quick business trips and short vacation al stays.”
It’s what you are looking for in an Ibis at the edge of Alacala de Henares, specially if you are willing to go to Madrid center a lot. Clean, affordable, good customer service and nice cafe options. It is located near to the Garena Train station, access to the high way, good restaurant options nearby.
Rooms need to to be sound isolated, too many couples and it could get weird at times.
“Very good little restaurant and good parking · Cons: Room pathetically small and worn. Much too expensive for quality”
Very good little restaurant and good parking
Room pathetically small and worn. Much too expensive for quality
“Overall, I wouldn’t book this place. Value for money not worth it. Plus having some staff making us uncomfortable”
Close to the station, easy access to shops and fast food places.
Some of the staff were a bit rude. Felt a bit uncomfortable due to the way they kept on staring at us. I had to go multiple times to let them know my key wasn’t working as they told me that on the system I have already checked out which doesn’t make any sense if I’m still holding the key card.
Ibis Alcala de Henares La Garena · Alcalá de Henares
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