Ibis Styles Barcelona Sant Joan Despi

The overall experience was disappointing. Staff appeared uninterested and unapproachable, often acting like they didn’t want to be there or deal with guests’ concerns. There was very little friendliness, and any issues brought up were met with indifference. It felt like doing the bare minimum was the standard. As a guest, it’s frustrating to feel like your presence is a burden rather than welcomed. Given the service, I regret spending my money here, it would have been better used elsewhere.

Very basic hotel in the middle of nowhere. Breakfast was very limited and average in quality. The room was boiling hot and the air conditioning control didn’t seem to work. The last night, I couldn’t bear it any more and slept with the window open and had to contend the noise from the nearby highway. The shower was great and room was roomy and well appointed. Reasonably priced. I am not sure this is a 4* hotel. Didn’t feel like it.

It has all amenities for a day or two night stays. I have chosen this hotel for a late night checkin and cost effective reason as we had to drive to another location around Barcelona next day. It fulfilled the reason we booked for and we had a spacious room for the night. Everything required for a family was in the room. The lady on the reception was bit grumpy and seemed not liking kids around. felt a bit harsh when she objected for kids to sun around and when touched some objects unintentionally. Otherwise good for a overnight stay,.

Very good hotel for a night. We have been there for a business trip. They kindly helped us with lunch boxes instead of normal breakfast, ordered a taxi. Nearby there is a supermarket. The rooms are generally clean, in one room only the bathroom was not cleaned properly. Also it is quite a long distance to the nearest underground station if you are planning to use it.

We stayed at this hotel for a short break considering the price we paid we were blown away by the recently renovated rooms, they are gorgeous, massive TV comfy beds and lovely showers, staff also welcoming and kind, and there is a supermarket just across the road. Only thing is it is around a 30 minute journey away from the centre using public transport but the metro and trams are brilliant and very useful. I highly recommend to stay here.

I think the biggest problem is the staff, guests are willing to accept a lot of problems if at least the staff talks to you with a smile or some respect. We stayed here for 5 nights and I don't remember a single staff who spoke to my family with a smile or with cooperation. In fact, every single time the staff seemed to behave like our existence was hugely inconvenient to them. Rooms are OK-sized, but amenities are really lacking, we got a free water bottle on only two of the 5 nights we stayed here, after which we were simply told to buy it. Breakfast is mediocre and with no variation from one day to the next. Phones to the front desk are not picked up at night, so it is not really a 24 hour front desk. But the biggest problem is definitely the rude and unwelcoming staff, I have travelled all over the world and it was one of my worst experiences. Also, the location is far from city center and not much to do in the local area. Overall 0/5.