iloftmalaga Moreno Carbonero

Nothing

The arrival and key or no key was shambolic. I had given advance notice that my arrival was evening . The email was totally misleading sending me to an address in malaga for key collection. on arrival the office was closed and i called booking .com who could not understand why i had no door code. i was sent by an email telling me first to collect keys and use the door passkey to digitally open the door. .the actual appartment was not far away but arriving at night and not knowing the area was really frightening thinking that i may not get access to a paid appartment for 4 nights. i eventually found the correct appartment and the access is on the email instructions under door key. the slide to the right portal opens the door and the key code is outside the actual appartment door. when i mentioned this at check out the lady explained that the office closes at 8pm weekend ..... i cannot undrstand why this was not mentioned prior to my arrival. the door opening is easy however having no keys for 4 days was a concern if i was to let the battery go low on my phone or god forbid if a client was to have their phone stolen or lost. this does have to be improved as it was extremely disturbing and inconvenient.

Just my personal taste so not really a criticism. The bed was extremely soft, I prefer a very firm mattress.

The bugs aren’t nice and the shower had no water pressure.