Infinity View by Mar Holidays - Arenales del Sol

Thorsteinn

spainhotels · 09 Jun 2025 · IS

4.5/5

“Relexing”

The best

Location and facilitiies brilliant

To be improved

We didnt know about the braclets and we where very confused when we didnt get them and couldnt use the facilty on our first day on holiday

Feedback from a real guest

Brian

spainhotels · 18 May 2025 · US

3.0/5

“It has so much potential to be great”

The best

Pool and close to beach

To be improved

the pool bar is the only allowed food, and the quality was very poor, super unhealthy. Employees at the pool bar violate every food safety protocol ever created. Gym needs a massive upgrade. No lockers available and they did not allow us to stay by pool for last day even if train was at 7pm.

Feedback from a real guest

Valerii

spainhotels · 28 Apr 2025 · UA

2.5/5

“Terrible service and complete disregard for customers! On April 20, we experienced outrageous negligence from the compan”

The best

The hotel and facilities are excellent

To be improved

Terrible service and complete disregard for customers! On April 20, we experienced outrageous negligence from the company’s management. After arriving in the evening with our family, including children, we discovered that they had simply forgotten about us. The manager and administration were unreachable. With great difficulty, and only with the help of the police, we managed to open the box where the keys were supposed to be — but it was empty. On a public holiday and a Sunday, nobody cared to assist us! We were forced to stand outside for four hours with our children and then look for another hotel for the night. Only the next morning did the company representatives finally contact us, apologize, and provide the keys. This terrible experience ruined the beginning of our vacation, and I strongly do not recommend using this company „Mar Holidays“.

Feedback from a real guest

Mark

spainhotels · 14 Apr 2025 · GB

3.5/5

“Good”

Feedback from a real guest

Reece

spainhotels · 18 Mar 2025 · GB

4.5/5

“Superb”

Feedback from a real guest

Leanne

spainhotels · 17 Mar 2025 · GB

3.0/5

“Nice stay, good value for money.”

The best

It was easy to use the lockbox, the apartment was spacious for a couple, but would feel crowded if more people as the lounge/kitchen area is small. The balcony was large, it had everything you needed. The hot tubs by the pool area were incredibly warm, great for relaxing. The lift down was good 'halfway' to the beach, although it was still a steep hill to get down. Area was very safe for walking around at night time.

To be improved

The apartment was a bit dusty, and there were very little cleaning supplies available. We left our cleaning stuff we brought under the sink for the next guest. We were left no instructions so I had to call up to ask how things worked, it wasn't very clear at all. There is no sauna or steam room as advertised. Very little in the area, although ubers are cheap to get around. We had no sun on the balcony.

Feedback from a real guest

Infinity View by Mar Holidays - Arenales del Sol